This chapter introduces firstly the new developments in production and retail operations. These developments bring new challenges to daily operations and decision-makings because some new decision-making problems and problem features emerge and have to be handled. This chapter then reviews previous studies on decision-making problems in production and retailing, including production planning, production scheduling, assembly line balancing, and sales forecasting. Finally, this chapter reviews commonly used techniques for typical decision-making problems, including production optimization and sales forecasting.