A review on communication cues for augmented reality based remote guidance

Huang, Weidong; Wakefield, Mathew; Rasmussen, Troels; Kim, Seungwon; Billinghurst, Mark

doi:10.1007/s12193-022-00387-1

Cited by 10 publications

(2 citation statements)

References 61 publications

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“…The most studied visual communication cues were hand gestures, sketches, and pointers, and they were overlapped on the shared view [27,28]. The pointer cue is simply showing a pointer to represent point information and there are several types of pointers [29]. For example, one type is a physical laser pointer that was controlled by a remote expert with an actuator.…”

Section: Visual Communication Cuesmentioning

confidence: 99%

View Types and Visual Communication Cues for Remote Collaboration

Kim¹,

Huang²,

Oh³

et al. 2023

Computers, Materials &Amp; Continua

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Over the last several years, remote collaboration has been getting more attention in the research community because of the COVID-19 pandemic. In previous studies, researchers have investigated the effect of adding visual communication cues or shared views in collaboration, but there has not been any previous study exploring the influence between them. In this paper, we investigate the influence of view types on the use of visual communication cues. We compared the use of the three visual cues (hand gesture, a pointer with hand gesture, and sketches with hand gesture) across two view types (dependent and independent views), respectively. We conducted a user study, and the results showed that hand gesture and sketches with the hand gesture cues were well matched with the dependent view condition, and using a pointer with the hand gesture cue was suited to the independent view condition. With the dependent view, the hand gesture and sketch cues required less mental effort for collaborative communication, had better usability, provided better message understanding, and increased feeling of co-presence compared to the independent view. Since the dependent view supported the same viewpoint between the remote expert and a local worker, the local worker could easily understand the remote expert's hand gestures. In contrast, in the independent view case, when they had different viewpoints, it was not easy for the local worker to understand the remote expert's hand gestures. The sketch cue had a benefit of showing the final position and orientation of the manipulating objects with the dependent view, but this benefit was less obvious in the independent view case (which provided a further view compared to the dependent view) because precise drawing in the sketches was difficult from a distance. On the contrary, a pointer with the hand gesture cue required less mental effort to collaborate, had better usability, provided better message understanding, and an increased feeling of co-presence in the independent view condition than in the dependent view condition. The pointer cue could be used instead of a hand gesture in the independent view condition because the pointer could still show precise pointing information regardless of the view type.

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Section: Visual Communication Cuesmentioning

confidence: 99%

View Types and Visual Communication Cues for Remote Collaboration

Kim¹,

Huang²,

Oh³

et al. 2023

Computers, Materials &Amp; Continua

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“…Similar research topics were then grouped into a category that expressed the LRW's research focus. The following 13 research foci were identified: General application of AR in manufacturing [e.g., 21,22]; application of AR in specific industrial sectors [e.g., 16,23]; application of AR in specific industrial tasks [e.g., 24,25]; AR maintenance research [e.g., 26,27]; AR assembly research [e.g., 28,29]; AR in human-robot collaboration [e.g., 30,31]; visualization of communication cues in AR systems [e.g., 32,33]; user-based AR research [e.g., 34,35]; AR smart glasses [e.g., 36,37]; interplay of AR and digital twins [e.g., 38,39]; implementation of AR [40,41]; gamification in AR systems [42,43]; and artificial intelligence in AR systems [44,45].…”

Section: Related Workmentioning

confidence: 99%

Business Model Research on Industrial Augmented Reality: A Systematic Literature Review on the Current State and Future Research Areas

Ohlig,

Breitkreuz,

Mishra

et al. 2023

Advances in Transdisciplinary Engineering

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This systematic literature review aims to present the current state of business model research on industrial augmented reality (IAR) and suggest future research areas. Our analysis of 60 previous literature reviews on IAR shows that the business model perspective is missing from these reviews. To address this gap, we conducted a systematic literature review using eight scientific databases in late 2022. Although we aimed for a comprehensive literature search, a total of only 48 augmented reality (AR)-related business model publications were found, of which only six focused on IAR. To present the current state of research, these six publications were analyzed in terms of research purpose and results, the IAR application(s) studied, and the research methodology used. Based on this analysis, we propose future research areas, considering the suggestions for future research and the problems and challenges mentioned in the analyzed publications.

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