A Review on the Relationship Between Organizational Systems and Performance

Ismail, Alimin Ismadi; Rose, Raduan Che; Uli, Jegak; Abdullah, Haslinda

doi:10.3923/ibm.2012.286.293

Cited by 5 publications

(6 citation statements)

References 39 publications

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“…Nevertheless, the finding in this study is in line with the findings of Hanafiah and Abdullah (2004) in which the students are found to be appreciating more the case-study method as a method for classroom instruction. This evidence is also consistent with the findings of Ismail and Hanafiah (2007b) which show that students who excel in the business simulation to assess high morality and leadership as a more important value and a value system similar to managers in the business world than students who are less excellent in the business simulation. Although academic achievement is not similar to the business simulation achievement, this study helps to reinforce the fact that academically excellent and less excellent students possess different perceptions and value system.…”

Section: Discussionsupporting

confidence: 89%

“…Nevertheless, under the Malaysian Qualification Framework (MQF), students' opinion should be taken into consideration in improving the course. In fact, previous studies by Hanafiah & Abdullah (2004), Hanafiah & Ismail (2006), Ismail & Hanafiah (2004), Ismail & Hanafiah (2007a), Ismail & Hanafiah (2007b) show that students' background does influence teaching method, students' learning and the effectiveness of the course. There is a need to seek the students' views on the existing modules, especially for courses that use the same syllabus at different universities.…”

Section: Althoughmentioning

confidence: 94%

“…Findings from studies in Western countries indicate a correlation between academic performance and personality, motivation, learning strategies, prior knowledge and ability (Berzonsky & Kuk 2005;Bryne & Flod 2008;Chamorro-Premuzic & Furnham 2003;Conrad 2006;Kappe & Flier 2010;Ning & Downing, 2010;Palos et al 2011). Similarly, findings in Malaysia show that the correlation between academic performance and students' interests, perceptions, attitudes, value systems and personality do exist (Abu Bakar et al 2010;Ismail & Hanafiah 2007b). In short, there are differences between academically excellent students and those who are less excellent in relation to their perception, attitudes, value systems, personality, motivation, ability, and personality.…”

Section: Academic Performancementioning

confidence: 96%

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2015

Personalia

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Previous studies show that students' background is found to affect teaching methods, working goals, business simulation performance and value system. A new study was conducted to evaluate the influence of students' background on their perception of the importance of the main modules in Islamic Business course at university level. A total of 221 undergraduate students in Universiti Kebangsaan Malaysia (UKM) and Universiti Utara Malaysia (UUM) responded to the questionnaire distributed. Results showed that gender, ethnicity and academic performance influenced students' perception on the main modules in Islamic Business courses. Furthermore, some further discussions and research implications were also discussed.

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Section: Discussionsupporting

confidence: 89%

Section: Althoughmentioning

confidence: 94%

Section: Academic Performancementioning

confidence: 96%

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2015

Personalia

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“…Bersaing dan Kinerja Industri Kreatif Banyak penelitian yang mengungkap bahwa keberhasilan peningkatan kinerja industri tergantung bagaimana industri tersebut menciptakan keunggulan bersaing dalam menghadapi kompetitor khususnya di pasar baru seperti halnya penelitian Rose et al (2010), Majeed (2011), Husnah et al (2013, Ghasemi et al (2015), Davcik & Sharma (2016), Aryana et al (2017) dan Sihite (2018). Keunggulan bersaing berpengaruh positif dan signifikan terhadap kinerja industri.…”

Section: G Hubungan Orientasi Pasar Inovasi Dan Kreativitas Produk unclassified

Pengaruh Orientasi Pasar, Inovasi Dan Kreativitas Produk Terhadap Kinerja Industri Kreatif Untuk Mencapai Keunggulan Bersaing

Anjaningrum¹,

Sidi

2018

JBK

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This study aims to determine the effect of market orientation and product creativity on the product innovation, the effect of market orientation, innovation, and product creativity on competitive advantage, and the effect of competitive advantage on industrial performance. This research is a field research on creative-preneur in Malang town, especially those who are members of Malang Creative Fusion (MCF). The number of samples taken was 133 people that selected using an accidental purposive sampling technique. The results showed that market orientation and product creativity have a positive and significant effect on product innovation. On the other hand, market orientation, innovation and product creativity also have a positive and significant effect on competitive advantage. In addition, competitive advantage is also has a positive and significant effect on industrial performance. The implications of the research are to achieve high industrial performance, creative industry should improve the competitive advantage by improving the market orientation, innovation and product creativity. While to improve market orientation, innovation and product creativity, creative industries should know what the customers want, how the strategy of the competitor is and improve cross-functional functions. Besides it, creative industries should invent new products that are original, unique, and have a high attractiveness or at least develop existing products, make a differentiation of the products and sell them at competitive prices. AbstraksiPenelitian ini bertujuan untuk mengetahui pengaruh orientasi pasar dan kreativitas produk terhadap inovasi produk, pengaruh orientasi pasar, inovasi dan kreativitas produk terhadap keunggulan bersaing, dan pengaruh keunggulan bersaing terhadap kinerja industri. Penelitian ini merupakan field research pada para pelaku industri kreatif di kota Malang, khususnya yang tergabung dalam Malang Creative Fusion (MCF). Sampel sebanyak 133 pelaku industri kreatif dipilih dengan pendekatan accidental pusposive sampling. Adapun hasil penelitian menunjukkan bahwa orientasi pasar dan kreativitas produk berpengaruh positif dan signifikan terhadap inovasi produk. Di sisi lain, orientasi pasar, inovasi dan kreativitas produk juga berpengaruh positif dan signifikan terhadap keunggulan bersaing. Selain itu, keunggulan bersaing juga berpengaruh positif dan signifikan terhadap kinerja industri. Implikasi manajerial hasil penelitian ini adalah bahwa untuk mencapai kinerja industri yang tinggi, seharusnya industri kreatif meningkatkan orientasi pasar, inovasi dan kreativitas produk. Apaun cara meningkatkan orieantasi pasar, inovasi dna kreativitas produk, industri kreatif seharusnya berorientasi pada apa yang diinginkan pelanggan, JIBEKA Jurnal Ilmiah Bisnis dan Ekonomi Asia ISSN 2620-875X (Online) ISSN 0126-1258 (Print) http://jurnal.stie.asia.ac.id 31 |JIBEKA Hal. 30-47 Vol. 12, No. 2, Agustus 2018bagaimana strategi pesaing dan meningkatkan koordinasi lintas-fungsi. Selain itu berusaha menemukan produk yang orisi...

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“…The study also revealed that firms that outsource human resources tend to realize more actual cost reduction than those that do not. Asiamah (2013) examined the relationship between service outsourcing and organizational performance in the services sector in Ghana. The study used a purposive sampling technique to select a study sample comprising 50 firms operating in the banking and insurance sectors in the country.…”

Section: Human Resource Service Outsourcing and Customer Satisfactionmentioning

confidence: 99%

Outsourcing Practices on Customer Satisfaction in Public Residential Real Estate in Mombasa County, Kenya.

Musyimi,

Rugami

2023

ijbmed

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In today’s ever-competitive business environment, real estate organizations constantly look for ways to improve their services and create value for their customers. Most organizations outsource managerial functions to external experts to optimize service delivery. Outsourcing provides access to specialized competence and technology, which reduces operational costs for the organization. Earlier studies on outsourcing have focused mainly on its impact on organizational performance and profitability. This study examined the influence of outsourcing practices on customer satisfaction in public residential real estate in Mombasa County. The study employed a descriptive design and a quantitative research method to answer the research problem. The target population included all the public residential properties in Mombasa County. The study adopted a stratified sampling technique to get a representative sample from three parastatals, including Kenya Ports Authority, Kenya Railways, and Kenya Power and Lighting Company, that own and manage public residential real estate in Mombasa County. From a target sample of 200 participants, 150 participated in the data collection process, resulting in a 75% return rate. The study relied on primary data collected from the field using self-administered standard structured questionnaires with closed-ended questions designed to help address the research questions. The collected data was analyzed quantitatively using Statistical Package for Social Sciences (SPSS) version 24, and the outcome was presented using descriptive and inferential statistics. On the factors that drive organizations to outsource services, the findings revealed that the organizations outsourced to enhance the efficiency of their property management and ensure the quality-of-service delivery through access to affordable skilled labor, better sanitation, and improved performance. A multiple regression analysis was conducted to determine the association between customer satisfaction (Dependent variable) and outsourcing practices (administrative services, financial service outsourcing, human resource, and sanitation services outsourcing). The regression analysis found that outsourcing practices of three independent variables (administrative, financial, and sanitation) significantly influence customer satisfaction in public residential properties since their p-values (p < .05) were less than the significance level of 95%. The findings showed that the regression model adopted in the study was significant in predicting the influence of outsourcing practices on customer satisfaction. Based on the results, the study concluded that embracing outsourcing practices in public residential properties enhances customer satisfaction by augmenting operational efficiency and improving the quality-of-service delivery. Therefore, the findings provide critical information that can help the parastatals enhance their outsourcing competencies to improve customer experience in their real estate properties in Mombasa County. Improved service provision would lead to customer satisfaction; however, organizations should consider the potential challenges of outsourcing.

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A Review on the Relationship Between Organizational Systems and Performance

Cited by 5 publications

References 39 publications

Untitled

Untitled

Pengaruh Orientasi Pasar, Inovasi Dan Kreativitas Produk Terhadap Kinerja Industri Kreatif Untuk Mencapai Keunggulan Bersaing

Outsourcing Practices on Customer Satisfaction in Public Residential Real Estate in Mombasa County, Kenya.

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