Am J Health-Syst Pharm. 2011; 68:e9-31
Purpose and scopeThe purpose of these guidelines is to provide guidance to pharmacists in hospitals and health systems on planning for, implementing, and enhancing safe computerized providerorder-entry (CPOE) systems. To date, most CPOE guidelines have concentrated on the functionality required of a CPOE system, despite the fact that most CPOE system implementations occur using commercial systems whose functionality is largely pre-determined. These guidelines are intended to help pharmacy directors, managers, informaticists, and project managers successfully engage in this type of CPOE system implementation. CPOE is commonly part of a larger A work group of the ASHP Section of Pharmacy Informatics and Technology Section Advisory Group on Clinical Information Systems is gratefully acknowledged for developing these guidelines: health information technology (IT) plan or system implementation. Though many health care technologies impact patient care and pharmacy practice, this guideline will focus on CPOE only. This document is the first of a planned series of ASHP guidelines on CPOE and related technologies and addresses the planning phase of a health-system CPOE implementation, primarily focusing on acute care and associated ambulatory care clinics. The guideline will focus on using CPOE in the medication-use process, though it is important to realize that CPOE includes all orders for patient care (laboratory, nursing, respiratory, and others). Topics covered in these guidelines include • Developing an interdisciplinary planning and implementation team, • Defining the vision, goals, and objectives of the CPOE system, • Establishing essential metrics to measure the success of CPOE system implementation, • Understanding current and future workflow in order to reengineer the medication-use process as part of CPOE system implementation, • Planning for scope and depth of clinical decision support (CDS), • Determining the functionality that ensures the safety of the CPOE system, and • Educating and training health care providers to use the CPOE system.Terms used in these guidelines are defined in the appended glossary.