A Semantic Approach to Evaluate Web Content of Government Websites

Abstract

Government agencies rely on websites to disseminate large volumes of information to the citizens. As public information changes over time due to changes in laws and regulations, maintaining currency and consistency of the web content becomes acutely important. Government agencies have to regularly evaluate the web content (WC) to ensure high quality of information available to the citizens, businesses, and public administrators. Currently there exists no standardized approach for monitoring and maintaining WC. In this chapter, the authors propose a WC ontology for the systematic and formal representation of the concepts and functions associated with the evaluation of web content on government websites. An ontology-based evaluation tool is proposed that can be used to improve the quality of web content and efficiency of the evaluation process. The ontological approach holds promising features and benefits including information sharing, reducing time and paperwork during evaluation, assuring more accurate results, and communicating evaluation results to knowledge engineers, public administrators, evaluators, and decision makers engaged in e-government initiatives.

An Ontology based Framework for E-Government Regulatory Requirements Compliance

“…The E-Government project monitoring ontology is presented by Dombeu (2010) in support of E-Government initiatives for monitoring the project activities performed by various stakeholders involved in the project and facilitating communication among all the stakeholders in the project development. The web content (WC) ontology presented by Thomas & Elnagar (2018) discuss the formal process of concepts and functions representation regarding web content evaluation of the government websites in order to improve the quality of the web content and enhance the evaluation efficiencies. The E-Government Project Management (eGPM) Ontology presented by Sarantis & Askounis (2009) describe the concepts of E-Government project management in support of the stakeholder in keeping contact, sharing resources, approaches, solutions, and problems encountered in implementing the E-Government projects.…”