A simulated patient experience to improve pharmacy student empathy for patients on hemodialysis

Sjoquist, Laura K.; Cailor, Stephanie M.; Conkey, Logan; Wilcox, Rachel M.; Ng, Brandon; Laswell, Emily M.

doi:10.1016/j.cptl.2020.02.018

Cited by 12 publications

(4 citation statements)

References 29 publications

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“…To be speci c, the hospital administrator should take the needs of different patients into consideration and provide a good medical environment. For example, a reasonable hospital layout, convenient treatment process, warm consultation environment, reasonable consultation time and a comprehensive hospital management system [50] can keep patients in a positive mood, meet their psychological needs, and experience humanized services, enhance their perception of empathy [51]. In addition, the study found the mediating effect of doctor-patient communication, which encouraged doctors to adopt empathic communication.…”

Section: Implications For Clinical Practicementioning

confidence: 99%

Patient's Perceived Empathy Can Predict Doctor-patient Relationship in Medical Interaction

Han

Liu

et al. 2021

Preprint

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Objective To explore the relationship among patient perception of doctors' empathy, doctor-patient communication, and doctor-patient relationship.Methods From November 2019 to April 2020, we used the CARE scale, the SEGUE framework and the PDRQ-15 scale to survey 3,039 patients from 14 provinces in China, ranging in age from 18 to 92 years old.Results 1. The age of the patient, the level and type of hospital, the length of consultation, and the presence or absence of verbal and physical conflict have significant differences in the scores of perceived empathy; 2. There was a significantly positive correlation among patient's perceived empathy, doctor-patient communication, and the doctor-patient relationship (r = 0.65 ~ 0.75, p < 0.001). 3. The patient's perception of doctor empathy can not only directly predict doctor-patient relationship (β = 0.75, p < 0.001), but also influence doctor-patient relationship through the mediating effect of doctor-patient communication (β = 0.56, p < 0.001). Besides, the scores of CARE can effectively explain the variation of each stage of doctor-patient communication skills (R2 = 0.28 ~ 0.37) and the satisfaction (52%) and approachability (54%) of the doctor-patient relationship scale.Conclusion The age of the patient, the type and level of the hospital, and the consultation time affected perceived empathy. Doctor-patient communication plays a partial mediating effect in the influence of empathy on the doctor-patient relationship.Practice implications: Medical institutes should improve the medical environment and carry out humanistic education and patient-centered communication skills training for doctors. These approaches will enhance patients' perceived empathy and therefore improve the doctor-patient relationship.

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Section: Implications For Clinical Practicementioning

confidence: 99%

Patient's Perceived Empathy Can Predict Doctor-patient Relationship in Medical Interaction

Han

Liu

et al. 2021

Preprint

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“…Google Trends©), and half of the articles on empathy in psychology have been published since 2012, showing that this interest is recent [1]. Currently, students have been in the spotlight because several authors propose to improve their empathy skills in almost all disciplines (medicine [2,3], nursing [4,5], pharmacy [6], health sciences [7], engineering [8], and project management [9]). These studies are particularly right to propose improving empathy abilities given that numerous studies have shown a significant decrease throughout the academic career (especially in medicine [10][11][12]).…”

Section: Introductionmentioning

confidence: 99%

A stenography of empathy: Toward a consensual model of the empathic process

Nasello¹,

Triffaux²

2023

L'Encéphale

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“…The KCES is used to evaluate the empathy levels of nursing [21][22][23][24] and pharmacy students [25][26][27][28][29][30] in clinical simulation training. It is also used to assess nursing students' empathy levels before and after online training on disadvantaged and stigmatized groups.…”

Section: Introductionmentioning

confidence: 99%

“…The validity and reliability of the KCES were established on a small sample, and therefore, further research is recommended in different universities with large samples. The KCES is used to evaluate the empathy levels of nursing 21–24 and pharmacy students 25–30 in clinical simulation training. It is also used to assess nursing students' empathy levels before and after online training on disadvantaged and stigmatized groups 31 …”

Section: Introductionmentioning

confidence: 99%

The Turkish validity and reliability of the Kiersma–Chen empathy scale

Şahin-Bayındır

Sükut

Yılmaz

et al. 2021

Perspect Psychiatric Care

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Purpose This study aimed to establish the Turkish validity and reliability of the Kiersma‐Chen empathy scale (KCES) and determine its psychometric properties. Design and Methods This methodological study was carried out with 227 nursing students between April and May 2019. Findings The Cronbach's alpha coefficient of the total scale is 0.854, the test–retest coefficient was high for the total scale (r = 0.989), and total‐item correlations ranged between 0.398 and 0.712. Practice Implications The KCES‐TR is a valid and reliable scale to measure empathy in nursing students.

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A simulated patient experience to improve pharmacy student empathy for patients on hemodialysis

Cited by 12 publications

References 29 publications

Patient's Perceived Empathy Can Predict Doctor-patient Relationship in Medical Interaction

Patient's Perceived Empathy Can Predict Doctor-patient Relationship in Medical Interaction

A stenography of empathy: Toward a consensual model of the empathic process

The Turkish validity and reliability of the Kiersma–Chen empathy scale

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