A Social Cognitive Theory of sustainability empathy

Font, Xavier; Tamajón, Lluís Garay; Jones, Steve

doi:10.1016/j.annals.2016.02.004

Cited by 115 publications

(122 citation statements)

References 73 publications

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“…Clearly, further research is needed to understand how individualistic messages may be received in a collectivistic culture, just as there have been studies on how altruistic messages are received in Western cultures (Brown et al, 2010;Sgalitzer et al, 2016;Vujko & Gaji, 2014;Warren et al, 2017). Further cross-cultural research is also needed to understand the relative importance of cultural dimensions on motivations for prosustainability behaviour, the role of altruism compared to reciprocity motivations in collectivistic cultures, and the role of agency in collectivistic behaviour (see Cho, Thyroff, Rapert, Park, & Lee, 2013;Font, Garay, & Jones, 2016;Gelfand et al, 2004;Vaidyanathan, Aggarwal, & Kozłowski, 2013;Vitell et al, 1993). Because collectivism is often the result of perceived proximity with the beneficiary of one's actions (Hofstede, 1980), further research is needed to understand how tapping into one's altruism may have different results for domestic or international tourists.…”

Section: Discussionmentioning

confidence: 99%

Influencing altruistic tourist behaviour: Persuasive communication to affect attitudes and self‐efficacy beliefs

Shahzalal

Font

2018

Journal of Tourism Research

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This article studies the determinants of altruistic behaviour in a collectivistic country. A focus group discussion identified the determinants and their causal relationships. Partial least square and covariance‐based structural equation modelling provide similar results in 605 questionnaires, which support the model's fit. The tourists are likely to perform more altruistic behaviours if they are exposed to persuasive communication that enhances self‐efficacy beliefs, more than communication tapping into one's sustainability attitudes. The study shows the potential of focusing on altruistic messages in a collectivistic country (Bangladesh) in comparison to the individualistic messages typically shown to be more persuasive in Western countries.

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Section: Discussionmentioning

confidence: 99%

Influencing altruistic tourist behaviour: Persuasive communication to affect attitudes and self‐efficacy beliefs

Shahzalal

Font

2018

Journal of Tourism Research

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“…The underlying approach behind most sustainability management and marketing training is a commercial business case that does not represent how all businesses choose to engage in sustainability (Font, Garay, & Jones, 2016). Through this study, we understand that our businesses seek both reassurance that there are customers with the same values as themselves and need help in writing copy that will attract them, so that they can regain enjoyment in sharing the landscape with likeminded individuals and be the custodians of their national park.…”

Section: Discussionmentioning

confidence: 99%

Greenhushing: the deliberate under communicating of sustainability practices by tourism businesses

Font

Elgammal

Lamond

2016

Journal of Sustainable Tourism

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Greenhushing selectively communicates fewer pro-sustainability actions by businesses than are practiced; based on a perception of customers' rights to consumerism. We first studied the gap between the communication of sustainability practices in the audits and websites of 31 small rural tourism businesses in the Peak District National Park (UK). The analysis showed that businesses only communicate 30% of all the sustainability actions practiced. Their websites emphasised customer benefits, using explicit, affective, experiential and active language that legitimises the customers' hedonistic use of the landscape, while downplaying complex issues and normalising sustainability to reduce customer guilt. Just one website mentioned climate change. We found that greenhushing results from a low moral intensity, masking potentially negative consequences of perceived lower competence, whilst protecting business from more cynical consumers who may interpret their statements as hypocritical. Subsequent textual analysis and interviews were used to understand how communication constitutes these organisations. We propose that greenhushing reshapes and constitutes tourism businesses through their communications. Moreover, greenhushing is a form of public moralisation that adopts communication practices similar to greenwashing, reflecting the social norms expected from a business; however, in this case, located in a moral muteness, rather than moral hypocrisy, that businesses accept but resent.

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“…These strategies were assessed highly in other studies as well (Artemyeva, 2018;Font, Garay, & Jones, 2016;Oyserman, Destin, & Novin, 2014).…”

Section: Figures For Coping Behaviour Strategies Figures For Hardinesmentioning

confidence: 99%

Study Of Hardiness In Adolescents And Its Interrelation With Coping Behaviour

Dolgova¹

2019

The European Proceedings of Social and Behavioural Sciences

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The nature of interrelation between hardiness and coping behaviour in adolescents is reflected in the fact that hardiness determines inner devaluation when assessing a stressful situation, making it seem less conflictual, psychotraumatic, dangerous or frustrating, and convinces in self-reliance in coping with difficulties. We used a theoretical approach of analysing phenomenology, pattern of coping strategies in adolescents. Empirical approaches included such psychodiagnostic techniques as the Hardiness Survey developed by A. Maddi adapted by Leontyev, the Ways of Coping Questionnaire by Lazarus, and the Coping Behaviour Questionnaire by Barlas; descriptive statistics methods; Spearman's correlation analysis; SPSS 19.0 for WINDOWS. The study showed that a higher degree of hardiness in adolescents indicates a higher development of the capability to acknowledge own responsibility for an issue, admit own mistakes and analyse them to prevent their recurrence, determination to maintain composure and self-control in a difficult situation, the capability to disguise own condition and control own feelings and actions, to make calculated and issueoriented efforts to change the situation including performing analysis of the situation and considering different ways of dealing with the issue, to develop and follow a plan to address the problem and to change the activity only in case of continuous failure. The conducted analysis documented statistically significant correlation between the studied factors. It demonstrated that hardiness is a crucial part of structural and dynamic organization of coping behaviour in adolescents.

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A Social Cognitive Theory of sustainability empathy

Cited by 115 publications

References 73 publications

Influencing altruistic tourist behaviour: Persuasive communication to affect attitudes and self‐efficacy beliefs

Influencing altruistic tourist behaviour: Persuasive communication to affect attitudes and self‐efficacy beliefs

Greenhushing: the deliberate under communicating of sustainability practices by tourism businesses

Study Of Hardiness In Adolescents And Its Interrelation With Coping Behaviour

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