“…DGBL is considered a valuable instructional methodology that is based on suggested positive effects on knowledge retention (Barbieri et al, 2014), engagement, motivation, and learning effectiveness (Kebritchi et al, 2010). DGBL approach uses SG, computer games designed for learning as a primary goal (Bellotti et al, 2014), with a specific purpose of engaging players to develop new knowledge and skills (Corti, 2006) and enabling learners to undertake tasks and experience situations. From the business management perspective, SG can be an effective self-learning tool providing practice in safe environments (Vlachopoulos, 2017) and easily accessible, low-cost, yet effective alternative training method (Verkuyl et al, 2019;Wilson, 2009) to a broad spectrum of skills ranging from health, military, and supply chain sectors.…”