The article is devoted to the implementation of the "Software complex for multithreaded processing of scientific information for user services of Belarus Agricultural Library ". The new system allows to keep records of users, store and correct their requests, send selected information in the form of a bibliographic list, send completed full texts of documents, monitor the required information in some resources in a semi-automatic mode, etc. The software package consists of user and administrative blocks. The administrative block includes several main modules: accounts (users, specialists, organizations), requests (thematic, for delivery, deliveries), monitoring (sources of bibliographic descriptions, monitoring of bibliographic descriptions) and statistics (organization / users, quantitative, specialist / requests, organization / inquiries, supplies). The introduction of this system will be the largest update of the remote user services of Belarus Agricultural Library over the past ten years.