A stakeholder approach to working conditions in the tourism and hospitality sector

Walmsley, Andreas; Partington, Shobana

doi:10.1201/b17390-16

Cited by 3 publications

(1 citation statement)

References 2 publications

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“…The focus on profit-maximisation in the short term is legitimised through a politico-economic system often referred to as neoliberal or free marketeer capitalism. The implications of this for the tourism worker have received increased interest (Baum, 2018; Robinson et al , 2019; Walmsley and Partington, 2014; Winchenbach et al , 2019). While critical voices regarding the nature of tourism employment are not new (Mathieson and Wall,1982), the literature has started to move away from largely diagnosing a problem of poor working conditions and low pay, to dealing with its causes from a politico-economic systems perspective (Baum, 2018; Bianchi, 2017; Bianchi and de Man, 2020).…”

Section: Discussionmentioning

confidence: 99%

Overtourism and employment outcomes for the tourism worker: impacts to labour markets

Walmsley

Koens

Milano

2021

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Purpose This paper aims to undertake an ideal-typical analysis of the implications of overtourism on employment at the level of the destination. Design/methodology/approach The paper offers a theoretical analysis that uses as a starting point a traditional labour market model to explore the employment implications of a labour demand shock as a result of overtourism at a destination level. Although a theoretical exploration, examples are provided offering empirical support for the theoretical propositions. Findings Overtourism may lower nominal and real wages, further deepen divisions in an already divided labour market (particularly between local and migrant workers), increase productivity without its benefits accruing to the worker and result in deterioration of working conditions. The study also sets tourism employment within a broader politico-economic framework of neoliberalism. Research limitations/implications This study offers scope for further empirical testing of hypothesized relationships. It also provides a platform to adopt and adapt the theoretical propositions to suit different contexts. Originality/value This study uses overtourism as an ideal-type, combined with an analysis of the labour market to theorise the impacts of a labour demand shock.

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Section: Discussionmentioning

confidence: 99%

Overtourism and employment outcomes for the tourism worker: impacts to labour markets

Walmsley

Koens

Milano

2021

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Tourism Employment in Nordic Countries: Trends, Practices and Opportunities

Walmsley¹,

Åberg

Blinnikka

et al. 2020

Tourism Employment in Nordic Countries

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Tourism Employment in Nordic Countries"A great read that offers critical insights into a variety of issues relating to tourism employment. Human interactions are at the core of the tourism experience, and the importance of the people working in the tourism and hospitality industry cannot be overstated. This book tackles the key issues of tourism employment in the Nordic countries and is a must read for tourism professionals and decision makers, as well as tourism and hospitality students and academics. Certainly, an important contribution to the field of tourism."-Guðrún Þóra Gunnarsdóttir, Director, The Icelandic Tourism Research Centre "Tourism Employment in Nordic Countries provides the first major overview of an agonizingly neglected topic in global tourism research. The editors collect a wide array of cases from all over the Nordic areas covering plentiful aspects of tourism employment and contributing important knowledge with significance far beyond the Nordic region. Although based on pre-Covid-19 experiences, the volume offers many insights that will help enable a recovery of the tourism industry into a righteous state.

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The Nature of Youth Employment

Walmsley¹

2015

Youth Employment in Tourism and Hospitality

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Roan and Diamond (2003) claim that labour market policy in Australia has focussed on the provision of employment and the preparation of young people for employment but entirely neglected quality of working life issues. The same may be said for other developed economies’ labour market policies. In the anguish to get young people into work, which is understandable given the youth unemployment crisis, the nature of work itself has, until recently at least, rarely been questioned. In the run up to the May 2015 UK general election, rival parties were at loggerheads over the nature of jobs being created in the economy, with the ruling coalition parties pointing to the fall in unemployment and the opposition arguing that many of these jobs were barely paying the minimum wage and that furthermore many of the jobs now being offered were on zero-hour contracts and also on casual contracts, which are ones where the employer can hire staff without the guarantee of work. Suddenly the nature of work reappeared on policy makers’ agendas and this, coupled with tourism’s admittedly poor reputation as an employer, suggests the need for a closer look at the nature of youth employment in the sector. Consequently, this chapter presents and discusses different characteristics of youth employment in tourism and hospitality. It aims to provide an insight into the experience of youth employment as well as reviewing the role of trade unions in improving working conditions for young people. The chapter also addresses separately the nature of youth employment in developing countries, and concludes with a review of the relationship between responsible tourism and youth employment.

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A stakeholder approach to working conditions in the tourism and hospitality sector

Cited by 3 publications

References 2 publications

Overtourism and employment outcomes for the tourism worker: impacts to labour markets

Overtourism and employment outcomes for the tourism worker: impacts to labour markets

Tourism Employment in Nordic Countries: Trends, Practices and Opportunities

The Nature of Youth Employment

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