“…Websites, blogs, podcasts, tweets, infographics, videos, displays, emails, publications (such as regular newsletters posted online or occasionally in hard copy), meetings, media releases, posters, speeches, annual reports, staff meetings, face-to-face meetings with target audiences, and special events are all examples of what the target publics see or experience. These resources support achieving strategic goals (Mahoney, 2023). Technology has significantly changed stakeholder behavior over the last ten years, impacting how companies assess strategic communication's efficacy.…”