A Study for Eco-Friendly Container Terminal Operations and Technology by using Importance-Performance Analysis

Abstract

This study examine operating system for eco-friendly container terminal and shows the usefulness of the Importance-performance analysis grid in evaluating container terminal operating technology. Importance-performance analysis enables management to evaluate and identify the major strengths and weaknesses of eco-friendly container terminal operating technology's key success factors. This study identified a list of 20 items from the eco-friendly container terminal literature reviews, and each item was rated using a 5-point Likert scale. Responses were obtained from 250 questionnaires. The importance-performance grid shows that 13 items fall into the "Keep up the good work" quadrant, 2 items fall into the "Concentrate here" quadrant, 2 items fall into the "Low priority" quadrant, and 3 items fall into the "Possible overkill" quadrant. The findings suggest that an eco-friendly container terminal operating technology is necessary to enhance eco-friendly operating system. The results are useful in identifying areas for strategic focus to help container terminal managers develop eco-friendly container terminal operating technology strategies.