A study of uncertainty of expert measurement results in the quality management system

Abstract

of how a powerful tool can be metrology for engineers, not only for validation of models but also providing better knowledge of the parameters that have a greater influence on both the model and the experiment. The designer is thus aware of the aspects that can be improved to minimize the difference between the model and experiments or the limits he cannot surpass in using the model according to the design criteria." Nevertheless, many QIs are identified by applying expert measurement methods with appropriate peculiarities.High reliability of the results of such measurements is a pledge of an effective functioning of the quality management system. Therefore, the development of a methodical apparatus to determine and assess uncertainty of expert measurements is of topical significance. Analysis of previous studies and statement of the problemThere are no generally-adopted conventional recommendations for managing uncertainty of expert evaluations.

Development of parametric model of prediction and evaluation of the quality level of educational institutions

“…An important chosen method of research into identifying parameters of influence of certain processes on other processes is the expert assessment of the weight of influence of some processes on other processes [20]. This evaluation enabled us to identify not only the list of parameters but their threshold values and impact weight.…”

“…For the analysis of the quality of expert evaluation, different methods were analyzed [20] and the method was chosen of evaluation of vector of competence of experts based on the minimization of deviation of the individual judgment of an expert from the average result of the group. This method of evaluation allows obtaining data on the competence of experts based on information about their a priori assessments of alternative choice.…”

“…These requirements should be reflected in the explanations to the verbal scale of evaluation. For most employees of the institution, verbal evaluation is preferable among the evaluation tools than the digital [20].…”

EUROPEAN AND INTERNATIONAL principles FOR QUALITY MANAGEMENT IN EDUCATION USING INTELLIGENT TECHNOLOGIES

“…Analyzing the experience with the introduction of the QMS, it is possible to determine the main stages for HEI development under international principles [4,7]:…”

“…To manage the processes of HEIs, develop and manage data on the quality of educational services, timely elimination, and possible prevention of inconsistencies in the activities, it is proposed to introduce intelligent technologies to the QMS, in particular, expert systems based on fuzzy logic [7][8][9] (Fig. ).…”