A Study on Competitiveness of ICT Adoption and Entrepreneurship Orientation on SMEs in Indonesia

Hartono, Hendry; Herman, Robertus Tang; Lasmy, Lasmy

doi:10.1109/icimtech.2019.8843738

Cited by 8 publications

(5 citation statements)

References 12 publications

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“…The respondents believe that ICT has a significant role in achieving market control. This result is in accordance with the earlier findings of [36][37][38], which concluded that ICT enables managers to obtain valuable information about the size of the market, the strength of competitors changing consumer the cultural characteristics of society, the technological means used by competing institutions, etc., and thus market control. On the role of ICT in achieving creativity/development, the calculated F value (3.293) is smaller than the tabulated F value with an insignificant level (0.070).…”

Section: First Sub-hypothesissupporting

confidence: 92%

Exploring the Influence of the Information and Communication Technology Dimensions on the Sustainability of Competitiveness in Small and Medium-sized Enterprises in the Hail Region

Kahouli,

Nafla,

Chaaben

et al. 2023

Sustainability

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The main purpose of this research paper is to investigate the role of information and communication technology (ICT) in providing small and medium-sized enterprises (SMEs) with a competitive advantage. To do this, we propose five dimensions to detect ICT (human resources, equipment and devices, databases, software, and networks) and four dimensions (service quality, market control, creativity and development, and operational efficiency) to decide competitive advantage. To achieve this paper’s purposes, a questionnaire was developed to collect data from respondents to a sample of 128 subjects by using the Statistical Package for Social Sciences (SPSS) for the survey data analysis. Several methods have been used in the statistical analysis of the data, including descriptive statistics tests, a normal distribution test (one-sample Kolmogorov–Smirnov test), simple linear regression coefficient (simple regression), variance analysis (one-way ANOVA), and a T-test for independent samples. This study reports a series of findings, underlined by the significant role of ICT with its various dimensions and the competitive advantage of SMEs. This study concludes with several suggestions including that SMEs must increase their investments in ICT components and take more care of creativity and development for the preemption to create new services.

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Section: First Sub-hypothesissupporting

confidence: 92%

Exploring the Influence of the Information and Communication Technology Dimensions on the Sustainability of Competitiveness in Small and Medium-sized Enterprises in the Hail Region

Kahouli,

Nafla,

Chaaben

et al. 2023

Sustainability

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show abstract

“…Considering these facts, various studies have also revealed that SMEs have been confronted with and are experiencing a number of challenges that are impeding their competitiveness and performance in a competitive market and COVID-19 environment (Lantu et al , 2016; Susanto et al , 2019; Papadopoulos et al , 2020; Akpan et al , 2020). Furthermore, as technological progress has evolved with time and situation, several empirical studies have highlighted the need for other entrepreneurial skills in performing their EO functions such as innovation and adaptation to changing business demands (Agus et al , 2015; Rahayu and Day, 2017; Hartono and Herman, 2019), which are most important in COVID-19 like a pandemic. Based on these numbers and facts, we argue that the link between EO and the performance of SMEs in Indonesia should be re-examined to promote business sustainability and performance during any pandemic situation.…”

Section: Introductionmentioning

confidence: 99%

Entrepreneurial orientation and performance of SMEs: the roles of marketing capabilities and social media usage

Susanto¹,

Hoque

Shah

et al. 2021

JEEE

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Purpose Small and medium-sized enterprises (SMEs) are an important contributor to emerging countries’ economic growth. However, SMEs have been struggling to sustain their performance in a highly competitive environment. Thus, this study aims to re-examine the effect of SMEs’ entrepreneurial orientation (EO) on firms’ performance during the COVID-19. This study has also studied the moderating role of social media usage and the mediating role of marketing capabilities and social media usage. Design/methodology/approach This study used a structured questionnaire for data collection, where the unit of analysis was the manager or owner of SMEs. The data were analyzed using partial least square-structural equation modeling. Findings The findings show that an EO has a significant and positive effect on an SME’s performance, but the outcomes are conditional on the role of social media and marketing capabilities. The empirical results reveal that marketing capabilities significantly mediate the relationship between EO and SME performance. In addition, social media usage moderates the relationship between EO and SME performance and it also partially mediates the EO-performance nexus of SMEs. Finally, this study discovers that the EO-Performance nexus of SMEs is serially mediated by social media usage and marketing capabilities. Research limitations/implications This study has important implications for SMEs that are seeking to gain a competitive advantage. For example, an SME should deploy market activities through social media channels. In situations such as a pandemic and uncertainty, this could be the most effective tool. Originality/value This study builds a theory-based mediation-moderation model to explain the link between EO and SME performance. In explaining mediation-moderation effects, the current study provides insight into EO-performance relationships. Moreover, the current model facilitates exploring whether serial mediation passes through social media usage and market capabilities. Therefore, with new findings, the study extends the literature on serial mediation in the EO-performance of SMEs. Additionally, this study extends the literature on the moderating role of social media on SMEs in Indonesia, which has not been investigated. Besides, the current study adds new insight into the EO-performance of SME in COVID-19 condition.

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“…The use of IT is requisite for competitive advantages and profit increases. Competitiveness can be measured through financial performance, purchase cost reduction, and the use of IT excellence [87]. It supports the theory that IT excellence should be a part of organizational culture rather than rely on one or two negative projects [54].…”

Section: G Influences Of It Excellence On Competitive Advantages Of S...mentioning

confidence: 54%

Improving Competitive Advantages of Higher Education Institutions through IT Governance, IT Excellence, and IT Innovation: A Case Study in School of Informatics Management & Computing in Indonesia

David

Abdurachman

Bandur

et al. 2023

CommIT (Communication and Information Technology) Journal

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School of Informatics Management & Computing (Sekolah Tinggi Manajemen Informatika & Komputer - STMIK) in Indonesia currently needs to improve its competitive advantages, which are inseparable from capabilities to empower Information Technology (IT) for management activities. The research aims to develop IT innovation theories by studying the influences of IT governance, IT excellence, and IT innovation on the competitive advantages of STMIK in Indonesia. A sequential explanatory model is applied to collect and analyzes quantitative data in the first stage and qualitative data in the second stage. Focus Group Discussions (FGDs) method is also used to receive respondents’ statements to strengthen the research findings. The analysis unit involves private STMIK in Indonesia with heads of schools, deputies, and heads of study programs. Quantitative and qualitative research dimensions and an empirical survey, with the active participation of 85 schools, are implemented. The results emphasize that IT maturity is insignificant as a moderating variable between IT innovation and competitive advantages. Similarly, IT governance is also insignificant for the improvement of competitive advantages. However, competitive advantage is directly and favorably impacted by IT innovation initiatives. These findings demonstrate how much easier it is for universities to improve their competitive edge using their greater IT innovations. This circumstance demonstrates the enormous potential of STMIK’s IT innovation capability in Indonesia, allowing institutions to implement novel strategies to generate value by introducing new services.

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A Study on Competitiveness of ICT Adoption and Entrepreneurship Orientation on SMEs in Indonesia

Cited by 8 publications

References 12 publications

Exploring the Influence of the Information and Communication Technology Dimensions on the Sustainability of Competitiveness in Small and Medium-sized Enterprises in the Hail Region

Exploring the Influence of the Information and Communication Technology Dimensions on the Sustainability of Competitiveness in Small and Medium-sized Enterprises in the Hail Region

Entrepreneurial orientation and performance of SMEs: the roles of marketing capabilities and social media usage

Improving Competitive Advantages of Higher Education Institutions through IT Governance, IT Excellence, and IT Innovation: A Case Study in School of Informatics Management & Computing in Indonesia

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