A Study on the Acceptance of Mobile-Banking Applications in India—Unified Theory of Acceptance and Sustainable Use of Technology Model (UTAUT)

Samartha, Vishal; Basthikar, Samarth Shenoy; Hawaldar, Iqbal Thonse; Spulbăr, Cristi; Birău, Ramona; Filip, Robert Dorin

doi:10.3390/su142114506

Cited by 19 publications

(7 citation statements)

References 51 publications

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“…According to the results of empirical analysis, the regression coefficient between social influence and purchase intention is 0.398, which has a significant positive effect on purchase intention. The majority of the existing literature supports this view [36,68]. This result shows there is a "zero distance" contact between consumers in the information age, and product promotion information will spread rapidly on the Internet.…”

Section: Social Influence Has a Positive Effect On Ocgb Purchase Inte...mentioning

confidence: 68%

Exploring the Consumers’ Purchase Intention on Online Community Group Buying Platform during Pandemic

2023

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One of the main methods of shopping for many consumers during the COVID-19 pandemic was through online community group-buying. This shopping method caters to the consumer demand of reducing contact and centralized procurement. However, some online community group-buying platforms could not attract many consumers, and consumer participation was low. Therefore, determining which factors affect consumers’ willingness to use online community group buying is important. Based on the Unified Theory of Acceptance and Use of Technology (UTAUT) and perceived risk theory, this research explores the effects of performance expectancy, effort expectancy, social influence, facilitating conditions, and perceived risk on consumers’ willingness to use online community group buying. In this research, a questionnaire survey was used, and the sample randomly collected from online consumers who had experience in online community group buying. A total of 280 respondents were collected. The collected data were analyzed by descriptive statistics, reliability, validity, correlation, and regression analysis. The results show that performance expectancy, effort expectancy, and social influence have a significant positive effect on the purchase intention of community group-buying consumers, while facilitating conditions and perceived risk have no significant positive effect. This research further enriched and improved the research on the use intention of an online community group-buying platform by integrating the UTAUT model and perceived risk theory. In practice, this research provides a new perspective and practical reference for how the online community group-buying platform can better attract consumers and maintain sustainable long-term customer relations.

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Section: Social Influence Has a Positive Effect On Ocgb Purchase Inte...mentioning

confidence: 68%

Exploring the Consumers’ Purchase Intention on Online Community Group Buying Platform during Pandemic

2023

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“…Another aspect that should be noted is that these countries suffered the most deaths from the pandemic. New ways to manage the effects of the pandemic, such as nutritional aspects, can reflect this situation [ 31 ].…”

Section: Discussionmentioning

confidence: 99%

Nutrition and Diet Apps: Brazilian Panorama before and during the COVID-19 Pandemic

Batista,

Cupertino,

Cupertino

et al. 2023

Nutrients

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In the last decade, we have seen a substantial increase in the development and use of mobile technology to improve diet and healthy eating behaviors. Objective: To describe the characteristics of nutrition and diet apps before and after the COVID-19 pandemic available in Brazil. Methods: Nutrition and diet apps were identified using the official Apple and Google stores. The search occurred in January 2020 and May 2022 in Brazil. We extracted the nutritional content and standard indicators (e.g., being developed before or after 2020, number of languages, target population, investment, prices, seller, number of reviews and downloads, consumer rating). Results: 280 apps were launched before and 411 during the COVID-19 period. Most apps were available in at least ten languages (96.6%), with no indication of age (95.6%) or partial or full cost (59%). As for the contents, 18.9% addressed personal diet suggestions; 73.4%, nutritional education; 48.8%, revenues; 35.9%, physical activity with a nutritional guide; 2.3%, nutritional recommendation for eating out; 23.9%, grocery shopping with a scan code; 32.4%, food diary; 18.9%, water intake; and 4.6%, nutrition/diseases. The data show an evolution that may have been boosted by the pandemic and that reveals a trend towards the development of apps with educational content. Conclusion: During the pandemic, there was a positive qualitative and quantitative movement in e-health regarding the promotion of education.

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“…Menurut [11], [12] banyak studi yang mengadaptasi model TAM untuk mempelajari niat untuk mengadopsi dan menggunakan teknologi termasuk yang berkaitan dengan digital perbankan. Selain itu, telah banyak studi yang menerapkan UTAUT 2 sebagai model dalam penelitian mereka [13].…”

Section: Pendahuluanunclassified

Analisis Faktor Niat dan Perilaku Pengguna Bank Digital dengan Model TAM & UTAUT2

Cassandra,

Bernanda

2024

JTEKSIS

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Beberapa tahun terakhir, era modern telah memfasilitasi banyak perubahan dengan bantuan internet dan teknologi. Konsep dari transformasi digital telah menarik banyak peminat dari berbagai sektor, termasuk industri perbankan. Di era digital saat ini, industri perbankan dengan cepat beralih dari platform tradisional menjadi digital, salah satu bentuk bukti inovasi yang terbentuk akibat perubahan digital adalah aplikasi bank digital. Penelitian ini memiliki tujuan untuk mengidentifikasi variabel yang berpengaruh terhadapi niat berperilaku pengguna dan perilaku aktual (usage behavior) terkait adopsi aplikasi perbankan digital. Model penelitian yang digunakan adalah integrasi antara TAM (Technology Acceptance Model) dan Unified Theory of Acceptance and The Use of Technology UTAUT2 (Unified Theory of Acceptance and The Use of Technology2) dengan variabel tambahan berupa Trust. Analisis yang digunakan adalah PLS-SEM dijalankan oleh perangkat lunak SmartPLS versi 4. Hasil perhitungan yang diperoleh bahwa variabel “Perceived Usefulness”, “Price Value”, “Trust”, dan “Habit” secara positif berpengaruh terhadap “Behavioral Intention”. Sedangkan variabel “Perceived Ease of Use”, “Social Influence”, dan “Hedonic Motivation” ditemukan tidak berpengaruh. Variabel “Behavioral Intention” pula berdampak secara signifikan terhadap “Use Behavior”.

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A Study on the Acceptance of Mobile-Banking Applications in India—Unified Theory of Acceptance and Sustainable Use of Technology Model (UTAUT)

Cited by 19 publications

References 51 publications

Exploring the Consumers’ Purchase Intention on Online Community Group Buying Platform during Pandemic

Exploring the Consumers’ Purchase Intention on Online Community Group Buying Platform during Pandemic

Nutrition and Diet Apps: Brazilian Panorama before and during the COVID-19 Pandemic

Analisis Faktor Niat dan Perilaku Pengguna Bank Digital dengan Model TAM & UTAUT2

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