Online shopping become one of the transaction methods for human beings to purchase products and services, especially since the pandemic of COVID-19. The goal of the study is to examine the relationship between functionality, delivery, and security towards satisfaction mediated by the online shopping experience at an ecommerce marketplace platform. The research is a quantitative research approach and gathers data using an online survey. The survey data were collected using an electronic questionnaire on Microsoft Forms from 292 respondents who used e-commerce marketplace platforms. The structural equation method AMOS was utilized to evaluate the data. The results demonstrated as follows: the functionality and delivery variable have a significant effect on online shopping experiences; the online shopping experience variable as mediation has shown a significant effect on satisfaction, however, the security variable has no favorable effect on online shopping experience in e-commerce marketplace platform.