A Study on the Relationship between Communication Skills and Mental Health and Job Empowerment

Abstract

A B S T R A C TThe aim of this study is to investigate the relation of communication skills with mental health and job empowerment of Melli Bank of Bandar Abbas in 2005. The study population includes 560 subjects. The sample size is selected using Cochran formula, which is equal to 142 subjects. The research sample is selected randomly. Research required data are collected using field method. Spreitzer Psychological Empowerment Questionnaire (1990), Mental Health Questionnaire (SCL 90 R) and Communication Skills Questionnaire are data collection tools of the study. Multivariate regression test is used to examine the research hypotheses. The results show that there is a significant relationship between empowerment dimensions (p =0.04) and communication skills. In addition, there is a significant relationship between empowerment dimensions (p =0.001) and mental health. Therefore, the dimensions of communication skills and mental health are good indicators of explaining the staffs' job empowerment.

Role of family communication patterns as predictors of behavioral health among students of public universities in north of Iran

“…[ 1 ] Also, research has indicated that good communication and inter-personal skills play an effective role in preventing and decreasing the incidence of behavioral abnormalities and mental disorders, reducing drug abuse, preventing violent behaviors, strengthening self-reliance, improving skills to deal with pressures and stresses, and establishing optimal social relationships. [ 1 12 ] Poor communication skills and inefficient emotional, psychological, and social abilities, especially in the family, make people vulnerable and expose them to a variety of mental, social, and behavioral disorders. [ 13 ] Awareness of these patterns and communication skills safeguards a person from danger in critical life situations, preventing from all kinds of mental–physical problems, psychological disturbances, personal depression, anxiety, and distress by facilitating the adaptability to the surrounding environment and arrangement of daily interactions, which enable a person to overcome mental stress.…”