A study to measure the impact of organizational culture and organizational excellence

Abstract

Organizational culture plays an important role on increasing organization excellence and there are many evidences through different studies on this relationship. In this paper, we re-examine this relation between organizational culture and six other important factors including quality of leadership, quality of different strategies, quality of human resources, quality of participating in organizational resources, quality of organizational processes and methods of assessment. The study was held among 70 employees of one of distance learning universities located in province of Esfahan, Iran. The study uses Pearson correlation ratio as well as linear regression technique to investigate the relationships. The results confirmed that there are positive and meaningful relationship between organizational culture and quality of leadership, quality of different strategies, quality of human resources, quality of participating in organizational resources, quality of organizational processes but it does not find any meaningful relationship between organizational culture and methods of assessment.

Delving into the soft side of TQM: an analysis of the implications of employee involvement on management practices

“…In particular, training contributes to increasing employees' readiness to change and resilience, which are conducive to a commitment to organizational excellence (Lasrado, 2016). Furthermore, it leads to an organizational culture supportive of a TQM approach (Glaveli et al, 2021), facilitating knowledge development for the purpose of quality improvement (Nikbakht et al, 2012). Motivation propels commitment to organizational excellence at the individual and collective levels (Ghafoor et al, 2011).…”