A survey of pharmacists' perception of the work environment and patient safety in community pharmacies during the COVID-19 pandemic

Social robots counselling in community pharmacies – Helping or harming? A qualitative study of pharmacists' views

“…According to the pharmacists in this study, an additional means to develop the social robot and make it more reliable and human-like would be to connect it to different databases giving the robot access to customer prescription history, for example. With respect to job satisfaction or dissatisfaction among pharmacists, 5 , 6 , 7 , 8 , 9 , 10 , 11 , 12 a social robot of this kind could potentially offer a remedy by freeing up pharmacists' time to concentrate on more difficult counselling tasks and professional development, and likewise diminish their workload and psychosocial burden.…”

“… 7 During the recent pandemic, pharmacy professionals experienced increased levels of workload and increased psychosocial burden. 8 , 9 , 10 , 11 , 12 As a part of the global shortage of healthcare workers, 13 the acknowledgement of these issues is relevant in the field of community pharmacy and pharmacy education. 14 …”

The influence of COVID-19 pandemic on the mental health of pharmacists as frontline health care providers in Nepal

“…A study in Swedish community pharmacists showed that during the pandemic, 62% of pharmacists perceived an increased workload. Additionally, 47% found the physical work environment worse, and 59% noted a deterioration in the psychosocial work environment [ 7 ]. Similarly, a study conducted in Portugal affirmed that pharmacists lacked confidence in delivering services to consumers, which had repercussions on their mental health and wellbeing [ 8 ].…”

Evaluation of community pharmacy workplace wellness: Literature review, environmental scan, and task force recommendations

“… 7. , 8 , 9 , 10 , 11 , 12 , 13 However, survey studies have identified that both hospital and community pharmacists were experiencing burnout prior to the start of the pandemic. 14.…”