A survey of smart product-service systems: Key aspects, challenges and future perspectives

The Need for New Product Development Capabilities from Digitalization, Sustainability, and Servitization Trends

“…Another observation was that few of the companies in this study connect sustainability and PSS with circularity and circular economy. This is in contrast to findings from the literature study, which communicate connections between PSS, circularity, and sustainability [62,63,78], also in combination with digitalization. Our result indicates that there is a lack of understanding of the potentials of these three areas in combination, or at least of how this can be realized in these manufacturing companies.…”

“…Liu et al [68] use a few criteria covering The literature also states that digitalization and servitization work best together [48] and PSS are rarely implemented without ICT, according to Belvedere et al [61]. In line with this, Zheng et al [62] present results from a systematic review of smart PSS, which includes IoT-enabled PSS and Cyber-physical systems. Their study shows that Smart PSS should be conducted in a data-driven platform-based approach using disruptive technologies with context awareness.…”

“…Connections between digitalization, servitization, and sustainability, based on the literature review [48][49][50]52,53,55,57,[59][60][61][62][63][64][65][66][67]…”

Industrial smart product‐service system development for lifecycle sustainability concerns

“…The horizontal arrow (in blue) presents the different implementation stages of ISPSS along the engineering lifecycle, of which the digital twin established can enable the design as ordered, manufacturing as built, distribution as located, usage as maintained/reconfigured/re‐built, and end‐of‐life as recycled [16]. Each dark‐blue box stands for a user involved stage, where different stakeholders engage in a value generation manner.…”

Cloud‐based product‐service systems platform for household solid waste classification management

“…Many enterprises have established online recycling platforms and offline recycling networks, such as Germany ALL, United States Waste Management and China Aihuishou. The product‐service system (PSS) business model also has a wide application prospect in smart living and smart city [27]. PSS is an innovative business model where a product and its associated services are combined together in a certain proportion and provided to customers in a reasonable way, by selling or renting or even mixing [28, 29].…”