A survey of user-centered design practice in China

Abstract

This paper is the first time to report the results of a recent survey of user-centered design (UCD) practice in China, conducted in 2007. The survey involved over four hundred respondents who were at the User Friendly conference or attended other UCD related activities. The survey identified, e.g. practitioners' demographics and experience, the type of organization, the usage frequency of methods that are commonly used in usability community, and UCD process and assessment on it. The results indicate, UCD practice in China industries is very young, and growing fast; currently almost all UCD practice are applied in IT related business; practitioners need improvement on UCD knowledge. These findings have implications for solving the problem that how to use and integrate UCD methods and techniques into product development process.

A survey of user experience practice: A point of meet between academic and industry

“…Not the actual practice. In countries like Korea, India and China, the lack of UCD professionals and practical UCD methodologies may be due to the weak application of HCI in practice [23], [24].…”

“…Survey methods has been dominated the Western settings in understanding the UCD adoption and practice among the developers and UX practitioners [20][21][22][23][24]. CHI conference, and HCI related conference are found to be the place where HCI practitioners are met and learn from each other [25], [26], [27].…”

“…The questionnaire items were build upon the literature [21][22][23]. The objective of the questionnaire was to investigate the state-of-art of UX practice and how HCI knowledge can influence the practice of UX [9].…”

The User Centred Design (UCD) and User Experience Design (UXD) Practice In Industry: Performance Methods and Practice Constraints

“…In addition, Mao et al (2005) surveyed identical respondents during the CHI'02 and UPA'02 conferences. Also, Ronggang et al (2008) distributed an online survey to the UPA China members' mailing, list following a survey at the UPA China's User Friendly Conference in 2007, the target respondents being people who attended human factors and/or HCI talks (Gould & Lewis, 1985). According to Karat (1996), people attending a conference on human factors in computer systems would be expected to have a united view of UCD principles.…”