“…From a business perspective, the benefits of DT in higher education include increased profits as well as customer satisfaction, investors, and beneficiaries [4], [37], [41]- [44]. These benefits can be achieved by enhancing or creating value [37], [41], [45], [46], developing new business models [46], spending efficiency, reducing cost [27], [35], [39], [41], [44], [46], and attracting new customers [15]. Universities that implement DT well will be able to survive and compete in the current era of business trends, which prioritize the use of advanced technology [4], [15], [37], [39], [41], [45], [47]- [51].…”