Industrial healthcare fails to notice patients. It standardizes practice for patients like this, rather than caring for this patient. Efficient specialization and narrow job definitions drive industrial healthcare's focus toward organs, diseases, or test results. Rigid procedures and fear of deviating from them miss the person. Victor Montori, Why We Revolt: A Patient Revolution for Careful and Kind Care, 2017. 1 Mr. Z is a 60-year-old man who has been on maintenance center hemodialysis for the past 5 years for obstructive uropathy. He has some residual renal function and an ileostomy that releases large amounts of watery stool on an ongoing basis, such that he usually does not receive any volume removal at his dialysis sessions and takes supplemental potassium and magnesium. He has longstanding severe ankylosing spondylitis and has found it increasingly difficult to sit in the dialysis chair for more than 3 hours at a time. About a year ago, after several instances of missing one of his thrice-weekly sessions in order to be able to take care of some personal affairs, he noticed that he feels much better if he can have more than a day off between dialysis sessions. He thus currently dialyzes for 3 hours twice a week. This regimen is tolerable to him and he feels well enough to engage in the activities that are important to him at home. If he misses a session and comes in only once a week, he does not feel good, so he tries to stick with his prescribed regimen as much as possible. His fistula is working well, and his dialysis flow rates are maximized. Thus, every month, after reviewing his recent Kt/V (which is usually in the 0.9 to 1.1 range) a new rotating fellow suggests that he increase his time on dialysis. He has learned to expect this recommendation and to handle it with humor and grace.