A synergy of knowledge management and competitive intelligence

Abstract

With competition becoming more intense and complex, the market orientation perspectives dictate that enterprises whether large or small have one choice if they are to survive the torrent and turbulent market environment in which they operate to upgrade their internal business activities and to integrate events from the external environment. This article is concerned with knowledge management (KM) and competitive intelligence (CI) as springboards for competitive advantage in small and medium enterprises (SMEs). Specifically, the study investigates how KM and CI can be a source of competitive advantage to SMEs in Mzuzu, Malawi. Based on the findings, we demonstrate the combined effect of KM and CI on the success of enterprises or competitive advantage.

Transformational Leadership, Knowledge Management, Work Motivation, and Employee Performance among Construction Employees in Jakarta

“…Knowledge management is inseparable from its management function or process. Knowledge management could be explained as systematic steps to manage knowledge in organizations to create value and increase competitive advantage (Chawinga & Chipeta, 2017;Sharma & Mishra, 2007). Knowledge management has a direct positive effect on employee performance.…”

Analysis of the Business Environment in Construction Service Industry in DKI Jakarta, Indonesia

“…Many researchers have examined the dimensions or indicators of the external environment (Chawinga & Chipeta, 2017a, 2017bChen et al, 2008;JK, W.J., D., & FM., 2016;Kang, Moretti, & Park, 2016a;Lumpkin & Dess, 2001), the external environmental analysis is commonly known as Market Based View (MBV). This research proposes, the dimensions of the external environment proposed by (Govori, 2013), namely: a.…”

Impact of Intangible Assets (Intellectual Capital, Knowledge Management) on Innovation: A Study on Tourist Agencies in Jordan (Tourist Agencies in Irbid)

“…The application of knowledge can be considered as a process to transfer ideas, skills and experiences to practices that improve organizational performance. This makes value-added knowledge contributing to changing the nature and development of the organization's work, and making knowledge linked to the concept of organizational learning that can record and document knowledge acquired through experience and expertise and making it available to others (Chawinga & Chipeta, 2017).…”

“…(Bolisani & Bratianu, 2017;Dayan et al, 2017). Knowledge Management (KM) has become very important and exciting concepts in management (Chawinga & Chipeta 2017), Knowledge becomes increasingly important because it has a positive impact on earning competitive edge and ameliorative innovation that leads the organization to high performance (Abualoush et al, 2018b), Successful companies must acquire the ability to gather, save, and share knowledge in order to gain and sustain a competitive edge (Obeidat et al, 2016), The company's ability to innovate is related to the knowledge it possesses, and how it arrange itself to action with such knowledge (Chawinga & Chipeta, 2017). Intellectual capital has become very important elements of the success of organizations in a complex environment in a knowledge era (Obeidat et al, 2018).…”