A system dynamics investigation of knowledge collaboration in online encyclopedias based on activity theory

Liu, Fengjun; Lin, Zhengkui; Qu, Yi

doi:10.1108/k-02-2020-0113

Cited by 6 publications

(12 citation statements)

References 36 publications

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“…The tools in this study are the reporting systems (eg, GuildCare reporting systems) used to record and report ADRs to the regulators or share information with members of the community. The rules guiding these activities include the organizational, jurisdictional, or federal laws regarding ADR reporting [50].…”

Section: At As a Conceptual Lens Of Analysis In Adr Reportingmentioning

confidence: 99%

Linking Activity Theory Within User-Centered Design: Novel Framework to Inform Design and Evaluation of Adverse Drug Reaction Reporting Systems in Pharmacy

Tagne¹,

Yakob²,

McDonald³

et al. 2023

JMIR Hum Factors

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Background Adverse drug reactions (ADRs) may cause serious injuries including death. Timely reporting of ADRs may play a significant role in patient safety; however, underreporting exists. Enhancing the electronic communication of ADR information to regulators and between health care providers has the potential to reduce recurrent ADRs and improve patient safety. Objective The main objectives were to explore the low rate of ADR reporting by community pharmacists (CPs) in Australia, evaluate the usability of an existing reporting system, and how this knowledge may influence the design of subsequent electronic ADR reporting systems. Methods The study was carried out in 2 stages. Stage 1 involved qualitative semistructured interviews to identify CPs’ perceived barriers and facilitators to ADR reporting. Data were analyzed by thematic analysis, and identified themes were subsequently aligned to the task-technology fit (TTF) framework. The second stage involved a usability evaluation of a commercial web-based ADR reporting system. A structured interview protocol that combined virtual observation, think-aloud moderating techniques, retrospective questioning of the overall user experience, and a System Usability Scale (SUS). The field notes from the interviews were subjected to thematic analysis. Results In total, 12 CPs were interviewed in stage 1, and 7 CPs participated in stage 2. The interview findings show that CPs are willing to report ADRs but face barriers from environmental, organizational, and IT infrastructures. Increasing ADR awareness, improving workplace practices, and implementing user-focused electronic reporting systems were seen as facilitators of ADR reporting. User testing of an existing system resulted in above average usability (SUS 68.57); however, functional and user interpretation issues were identified. Design elements such as a drop-down menu, free-text entry, checkbox, and prefilled data fields were perceived to be extremely useful for navigating the system and facilitating ADR reporting. Conclusions Existing reporting systems are not suited to report ADRs, or adapted to workflow, and are rarely used by CPs. Our study uncovered important contextual information for the design of future ADR reporting interventions. Based on our study, a multifaceted, theory-guided, user-centered, and best practice approach to design, implementation, and evaluation may be critical for the successful adoption of ADR reporting electronic interventions and patient safety. Future studies are needed to evaluate the effectiveness of theory-driven frameworks used in the design and implementation of ADR reporting systems.

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Section: At As a Conceptual Lens Of Analysis In Adr Reportingmentioning

confidence: 99%

Linking Activity Theory Within User-Centered Design: Novel Framework to Inform Design and Evaluation of Adverse Drug Reaction Reporting Systems in Pharmacy

Tagne¹,

Yakob²,

McDonald³

et al. 2023

JMIR Hum Factors

View full text Add to dashboard Cite

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“…We consider different types of motivation factors under contexts that how these various motivations are related, as well as the determinants and consequences of these motivational representations (Wang et al. , 2019; Liu et al. , 2021).…”

Section: The Dynamic System Of Knowledge Coupling Driven By Digitizationmentioning

confidence: 99%

“…Second, we use Vensim DSS to ensure that the units of all variables are consistent and to see how the model responds when changing parameters to extreme values (Wang et al. , 2019; Liu et al. , 2021).…”

Section: Simulation and Sensitivity Analysismentioning

confidence: 99%

Research on the mechanism of knowledge coupling affecting firms' innovation results driven by digitization——based on system dynamics methodology

Huiping

Yang²

2022

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PurposeThe purpose of this paper is to build a System Dynamics model to reveal the structure and dynamics of knowledge coupling affecting firms' innovation results in the digital context.Design/methodology/approachDrawing on the recombined view of innovation, this paper divides knowledge coupling into two dimensions: component knowledge coupling and architectural knowledge coupling. Then, the authors build a system dynamics model to identify the interaction of knowledge coupling factors and use the professional Vensim PLE to conduct simulation analysis to capture the dynamic interaction of motivation factors in knowledge coupling system.FindingsThe results show that both technology resources and digital dynamic capability play positive effects in the mechanism of knowledge coupling influencing firms' innovation results, while organizational inertia negatively affects the process of knowledge coupling to achieve innovation outcomes.Originality/valueThis study develops a holistic system dynamics model to reveal and elaborate on the complex dynamic mechanism of knowledge coupling impacting firms' innovation results in the context of digitization and provides a theoretical reference for companies to effectively adopt digital technology to carry out knowledge coupling strategy.

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“…This, in the process, provides insights into managerial decisionmaking. It recognizes and helps solve problems with manifold loops (Liu et al, 2021). System dynamics has been developed as a methodology for efficient decision-making (Graham et al, 1992;Morecroft and Glucksman, 1998;Senge, 1990b;Thomas and Mahanty, 2020;Abdolhamid et al, 2021), which is governed by the policies or decision rules, guides the managers on how to take actions.…”

Section: System Dynamics In Decision-makingmentioning

confidence: 99%

“…This, in the process, provides insights into managerial decision-making. It recognizes and helps solve problems with manifold loops (Liu et al. , 2021).…”

Section: Literature Reviewmentioning

confidence: 99%

Drifting the goals archetype: a systemic study

Bagodi¹,

Mahanty

2021

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PurposeManagerial decision-making is an area of interest to both academia and practitioners. Researchers found that managers often fail to manage complex decision-making tasks and system thinkers assert that generic structures known as systems archetypes help them to a great deal in handling such situations. In this paper, it is demonstrated that decision makers resort to lowering of goal (quick-fix) in order to resolve the gap between the goal and current reality in the “drifting the goals” systems archetype.Design/methodology/approachA real-life case study is taken up to highlight the pitfalls of “drifting the goals” systems archetype for a decision situation in the Indian two-wheeler industry. System dynamics modeling is made use of to obtain the results.FindingsThe decision makers fail to realize the pitfall of lowering the goal to resolve the gap between the goal and current reality. It is seen that, irrespective of current less-than-desirable performance, managers adopting corrective actions other than lowering of goals perform better in the long run. Further, it is demonstrated that extending the boundary and experimentation results in designing a better service system and setting benchmarks.Practical implicationsThe best possible way to avoid the pitfall is to hold the vision and not lower the long term goal. The managers must be aware of the pitfalls beforehand.Originality/valueSystems thinking is important in complex decision-making tasks. Managers need to embrace long-term perspective in decision-making. This paper demonstrates the value of systems thinking in terms of a case study on the “drifting the goals” systems archetype.

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A system dynamics investigation of knowledge collaboration in online encyclopedias based on activity theory

Cited by 6 publications

References 36 publications

Linking Activity Theory Within User-Centered Design: Novel Framework to Inform Design and Evaluation of Adverse Drug Reaction Reporting Systems in Pharmacy

Linking Activity Theory Within User-Centered Design: Novel Framework to Inform Design and Evaluation of Adverse Drug Reaction Reporting Systems in Pharmacy

Research on the mechanism of knowledge coupling affecting firms' innovation results driven by digitization——based on system dynamics methodology

Drifting the goals archetype: a systemic study

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