“…However, the simulation of the dynamics of a problem situation, from mathematical models based on the System Dynamics approach, can generate knowledge about this situation, and consequently guide decisions with a systemic and dynamics feature, thus providing a greater probability of "correct" actions. (Vennix, 1996;Sterman, 2000;Meadows, 2008;Aslani et al, 2018;Omamo et al, 2018;Abdollahi & Ebrahimi, 2019;Haddad & Otayek, 2019;Zelinka & Amadei, 2019;Kizito & Semwanga, 2020;Santos et al, 2020).…”