A Systematic Approach for Evaluation and Selection of ERP Systems

Alpers, Sascha; Becker, Christoph; Eryilmaz, Esmahan; Schuster, Thomas

doi:10.1007/978-3-319-11373-9_4

Cited by 5 publications

(5 citation statements)

References 11 publications

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“…Enterprises use advanced information systems such as ERP systems to manage their resources and improve their competitiveness. It can be challenging, however, to implement the right ERP system, especially for SMEs (Alpers et al 2014). Moreover, the COVID-19 pandemic has severely and unequally shocked European economies, with smaller firms being affected much more strongly than others.…”

Section: Of 12mentioning

confidence: 99%

An Approach to Sustainable Enterprise Resource Planning System Implementation in Small- and Medium-Sized Enterprises

Pérez Estébanez

2024

Administrative Sciences

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The adoption of sustainable enterprise resource planning systems in small and medium-sized enterprises represents a strategic response to the evolving landscape of corporate responsibility and environmental stewardship. This study seeks to identify which factors determine the level of satisfaction when implementing a sustainable enterprise resource planning system in small- and medium-sized business. A survey was designed to measure managers’ satisfaction with S-ERP implementation in their companies. A multivariate analysis was run to test the factors affecting the level of satisfaction with the implementation. The general results show that the type of module implemented positively and significantly affects the level of satisfaction with S-ERP. One specific result is that the more accounting modules implemented, the more complex the system is, and the more effort is needed to implement the new technology effectively and use it properly. Another result shows that the sales marketing module has an inverse impact on satisfaction with an S-ERP, possibly because this module is complex and difficult to manage. This study contributes significantly to the emerging body of knowledge on S-ERP implementation by seeking to fill the research gap on the interaction between the S-ERP system and user’s satisfaction, focusing on small businesses. Future research directions should delve into the long-term impact of sustainable ERP adoption on SME performance and resilience. Additionally, investigating the effectiveness of government policies in supporting sustainable ERP adoption, along with exploring the actual environmental impact of ERP systems in SMEs, can contribute to advancing our understanding of this dynamic and evolving field.

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Section: Of 12mentioning

confidence: 99%

An Approach to Sustainable Enterprise Resource Planning System Implementation in Small- and Medium-Sized Enterprises

Pérez Estébanez

2024

Administrative Sciences

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“…Companies utilize Enterprise Resource Planning systems to manage their resources and improve their competitiveness; though, implementation of appropriate ERP systems is a challenging task for many companies, particularly small and medium sized enterprises (Alpers et al, 2014) and identify these challenges in the manufacture industry in Turkey (Ekren, 2019).…”

Section: State Of the Artmentioning

confidence: 99%

Assessing the Benefits of an ERP Implementation in SMEs. An Approach from the

Estébanez¹

2021

SAEB

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The aim of the present study is to investigate by first-hand the level of satisfaction of the CEOs with the ERP system testing the benefits of its implementation on the company in four aspects, accounting, organizational, external or internal, that the adoption of an ERP system may entail to small and medium sized enterprises. A survey was designed to measure the accountants' perception of the level of implementation of ERP in their companies. The sample consisted on 175 accountants from Spanish companies. To identify the best explanatory variables in order to test the hypothesis, a discriminant analysis for dimensionality reduction was used, choosing the factorial analysis. Finally, a post hoc analysis to investigate which factors affect the user satisfaction of ERP in business was carried out using multiple regression method (backward stepwise). The empirical evidence from a web-based survey with 175 Spanish SMEs confirms that an ERP system brings a variety of benefits including organizational, external and internal to an SME, and focusing on accounting there are a number of accounting benefits derived from ERP systems particularly for accounting process. The findings will be valuable to any business that wants to implement an ERP deeper in small businesses. This work significantly contributes to the existing body of ERP benefits knowledge to the SMEs in the light of the resource-based view, strengthens the literature about the topic because the use of theories in ERP literature in SMEs is still very limited.

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“…From the published studies, even during the pandemic, it is estimated that the issue of adoption and implementation/re-implementation of an ERP is still very current. Most of these articles focus only on adoption theories, on criteria and categories of criteria to be analyzed, on the correspondences between the criteria, and last but not least, on the frameworks, stages, steps required for an implementation or re-implementation [21,23,[30][31][32][33][34][35][36]. Some of the reasons that led us to conduct this case study was that even if it presents the perceptions of suppliers and customers, there is a lack of studies in terms of developing a selection model that is very simple, very clear, and developed on their own "in-house".…”

Section: Introductionmentioning

confidence: 99%

Integrated Management Solution for a Sustainable SME—Selection Proposal Using AHP

2021

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In the conditions of the pandemic crisis, implementing an enterprise resource planning (ERP) system with a sustainability component represents a crucial investment for a small and medium enterprise (SME) but critical for the organization, if it is not the matching solution. A comprehensive framework for selecting the S–ERP system was elaborated, including a set of relevant criteria for an SME to draw and assess the selection of an ERP system, considering that the factors extracted as well as the importance in the proposed model have been debated for years in the available literature. A methodology based on the brainstorming and questionnaire techniques was proposed in establishing the selection criteria, and the AHP decision analysis method was used for evaluating the weight of the criteria, all these in order to provide a model for ERP selection. This model was tested on a set of numerical, hypothetical, and applied data of the Romanian context. The use of the recommended model shows that it can be applied to improve decisions and decrease the time interval required for S–ERP selection. The results also show that AHP can fulfill the S–ERP selection objective for SMEs and the decisive factors that affect decision–making processes in a systematic way.

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A Systematic Approach for Evaluation and Selection of ERP Systems

Cited by 5 publications

References 11 publications

An Approach to Sustainable Enterprise Resource Planning System Implementation in Small- and Medium-Sized Enterprises

An Approach to Sustainable Enterprise Resource Planning System Implementation in Small- and Medium-Sized Enterprises

Assessing the Benefits of an ERP Implementation in SMEs. An Approach from the

Integrated Management Solution for a Sustainable SME—Selection Proposal Using AHP

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