2021
DOI: 10.3390/logistics5030062
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A Systematic Investigation of the Integration of Machine Learning into Supply Chain Risk Management

Abstract: The main objective of the paper is to analyze and synthesize existing scientific literature related to supply chain areas where machine learning (ML) has already been implemented within the supply chain risk management (SCRM) field, both in theory and in practice. Furthermore, we analyzed which risks were addressed in the use cases as well as how ML might shape SCRM. For this purpose, we conducted a systematic literature review. The results showed that the applied examples relate primarily to the early identif… Show more

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Cited by 40 publications
(13 citation statements)
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“…The purchase of services, such as hotel stays, however, has been demonstrated to be more satisfactory for clients if they are served by human employees, as guaranteed service quality is a key element in the service industry (Pasca et al, 2021). However, the service sector and, more specifically, the health industry, must adapt their systems to attract or maintain their customers (Aamer et al, 2021; Bilan et al, 2022; Díez‐Sanmartín et al, 2021; Lin et al, 2018); the application of AI to supply chain management might form better company–customer relationships (Jamwal et al, 2021; Schroeder & Lodemann, 2021; Sharma et al, 2020; Tiwari et al, 2018; Younis et al, 2022).…”
Section: Findings and Discussionmentioning
confidence: 99%
“…The purchase of services, such as hotel stays, however, has been demonstrated to be more satisfactory for clients if they are served by human employees, as guaranteed service quality is a key element in the service industry (Pasca et al, 2021). However, the service sector and, more specifically, the health industry, must adapt their systems to attract or maintain their customers (Aamer et al, 2021; Bilan et al, 2022; Díez‐Sanmartín et al, 2021; Lin et al, 2018); the application of AI to supply chain management might form better company–customer relationships (Jamwal et al, 2021; Schroeder & Lodemann, 2021; Sharma et al, 2020; Tiwari et al, 2018; Younis et al, 2022).…”
Section: Findings and Discussionmentioning
confidence: 99%
“…Using IoTs, more rigorous temperature monitoring in real time and forecasting can be achieved, although the processing of the generated data is questionable. Various aspects of cold chain generate experimental and numerical data that can train deep and machine learning models to predict temperature control, although according to Schroeder et al, a reliable method to detect a break in the cold chain is yet to be validated [ 33 ].…”
Section: Recommendations For Best Practicementioning
confidence: 99%
“…Thus, insurance companies can process the causes of the incident, the carrier involved, the type of cargo and the validity of the claims faster and easier. Also, ML can be used to model disruptive events and their impact on the supply chain to identify potential risks in a timely manner [91]. In maritime fleet risk management, the assessment of ship risks can be improved by: detection of anomalies in marine operations from data gathered on vessel movement; investigation of cargo loss in logistics systems employing datadriven analytics; and identification of how CC may become an enabler of dynamic and synchro modal container consolidation [40], [56].…”
Section: ) Risk Managementmentioning
confidence: 99%