“…Occupant behaviour in buildings, e.g. heating behaviour, window opening behaviour, has been suggested to be one of the main aspects causing this gap (de Wilde 2014), due to its great impact on the building performance, which has been demonstrated in a number of existing studies using data from either real buildings (Mulville, Jones, and Huebner 2013;Yu et al 2011;Gram-Hassen 2010;Gill et al 2010;Brown, Dowlatabadi, et al 2009;Bağcı 2009;Guerra Santin, Itard, and Visscher 2009;Steemers and Yun 2009;Hass, Auer, and Biermayr 1998) or building simulation (Bonte, Thellier, and Lartigue 2014;Lee and Malkawi 2014;Mavrogianni et al 2014;Roetzel 2014;Silva and Ghisi 2014;de Meester et al 2013;Fabi, Andersen, and Corgnati 2013). These studies, however, focused on the building design stage and operation stage, while the impact of occupant behaviour in the building refurbishment stage still requires further exploration, especially its impact on the predicted energy saving potential of refurbishment measures by dynamic building performance simulation.…”