A systematic review of gamification in organizational learning

Abstract

Purpose Gamification appears to be one of the most important levers for improving performance and engagement in training programs. Moreover, gamification has been considered as critical to researchers in organizational learning. The main purpose of this study is to provide a general overview of gamification studies in the organizational context. Design/methodology/approach This systematic literature review has been synthesized by reviewing the majority of literature reviews as well as carefully selected primary research studies published between 2010 and 2020. Findings The result of the study revealed that gamification has become a popular technique to improve employee and organizational capabilities. The features of the gamification have been reviewed from three mechanics, dynamics and aesthetics perspectives. Additionally, three primary, middle and optimal affordances and core functions of gamification in organizational learning have been identified and examined. Originality/value This paper fills a gap in the literature regarding the gamification field for systematic review results in an organizational learning context.

Gamification in Health Care Management: Systematic Review of the Literature and Research Agenda

“…As mentioned in the previous section, our research shows that there is a lack of systematic, structured analysis with quantitative empirical evidence of the relationships between the use of gamification in the health sector and its effects on motivation, engagement and behavioral change of the end user to whom the gamification experience is directed. Unlike the health care field, the relationships between motivation, engagement and behavioral change have been extensively studied in other fields of knowledge (Khodabandelou et al, 2023;Oliveira et al, 2023). Finally, we would like to point out that like any scientific work this one also has limitations.…”