2019
DOI: 10.1177/1048291119893388
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A Systematic Review of Workplace Violence Against Emergency Medical Services Responders

Abstract: Emergency Medical Service (EMS) responders deliver patient care in high-risk, high-stress, and highly variable scenarios. This unpredictable work environment exposes EMS responders to many risks, one of which is violence. The primary goals of this systematic literature review were to (1) define the issue of violence experienced by EMS responders and (2) identify the risk factors of violence associated with the EMS profession. An innovative inclusion of industrial literature with traditional peer-reviewed liter… Show more

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Cited by 60 publications
(89 citation statements)
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References 79 publications
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“…This study focuses on the aspects of WPV that exist in general and specifically focus on how work environment and organizational culture can lead to enhance EE. Furthermore, a majority of WPV literature contributes to studies conducted in the health care industry (Y.-L. Li et al, 2020;Murray et al, 2020). This study aims to evaluate and compare the prevalence of WPV against professionals working in occupational groupings, including health care.…”
mentioning
confidence: 99%
“…This study focuses on the aspects of WPV that exist in general and specifically focus on how work environment and organizational culture can lead to enhance EE. Furthermore, a majority of WPV literature contributes to studies conducted in the health care industry (Y.-L. Li et al, 2020;Murray et al, 2020). This study aims to evaluate and compare the prevalence of WPV against professionals working in occupational groupings, including health care.…”
mentioning
confidence: 99%
“…The logistics module mainly includes material security, rescue team security, information technology security, etc., to ensure that public health emergencies anywhere, get first-aid medicines within 12 h [39] . And the Hospital Information Management Association's powerful electronic information system can timely update the data of the patient, and real-time monitoring of transshipment process has greatly improve emergency efficiency.…”
Section: Logistics Modulementioning
confidence: 99%
“…Paramedics’ potential to intervene in elderly neglect, for example, is not insignificant, as non-acute EMS encounters constitute up to a third of all ambulance assignments [ 2 ] while out of all transports, frequent EMS callers account for up to 40% [ 4 ]. Concurrently, paramedics are increasingly subjected to threats from patients or bystanders, with a majority of EMS personnel, between 57 to 93%, having reportedly encountered physical and verbal abuse in their work during the last decade [ 5 , 6 ]. The continuous imbalance of high-intensity and psychologically demanding assignments with more mundane, low-acuity experiences can affect paramedics’ professional quality of life [ 7 , 8 ] as they often feel emotionally affected by patient encounters, which manifests in symptoms of traumatic stress [ 9 , 10 ].…”
Section: Introductionmentioning
confidence: 99%
“…The emotional burden of being first responder increases the risk of paramedics becoming victims of secondary trauma, a form of stress from helping other suffering or traumatized persons [ 11 ]. This associates with a higher risk of compassion fatigue (CF) [ 6 , 10 , 12 ], a construct considered to consist of two dimensions, namely secondary traumatic stress (STS) and burnout (BO). The former, STS, is the consequence of caring professionals being exposed to the stress and trauma of others [ 13 ].…”
Section: Introductionmentioning
confidence: 99%