A tale of two projects: A pattern based comparison of communication strategies in student software development

Kumar, Shreya; Wallace, Charles

doi:10.1109/fie.2013.6685156

Cited by 7 publications

(9 citation statements)

References 1 publication

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“…Our interventions to date have demonstrated success in encouraging student to think analytically about the timeliness and manner of their communication [25,26,32]. There are limitations, however, to this work.…”

Section: Resultsmentioning

confidence: 99%

“…A decade of communication-related interventions of various kinds [23,24,25,26] has led us to some conclusions about the proper timing and manner of such interventions -our own proper kairotic moment. First, there is a question of legitimacy: is this truly important to software engineers?…”

Section: Addressing Communication In a Team Software Project Coursementioning

confidence: 99%

“…In an apprenticeship setting, learners are asked to verbalize or demonstrate tacit knowledge and thought processes -to "think aloud" in order to bring them into the open and define them. Through our communication pattern template, we reify communication acts, demonstrating that they have real structure and that the design choices have consequences [25]. By analyzing kairotic moments in case studies and in their own experiences, students are putting rhetorical knowledge into words, thereby forming a coherent conception of this knowledge.…”

Section: A Cognitive Apprenticeship Approachmentioning

confidence: 99%

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The Case for Kairos: The Importance of Moment and Manner in Software Engineering Communication

Kumar¹,

Wallace²

2019

Proceedings of the Annual Hawaii International Conference on System Sciences

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Students preparing for software engineering careers need to be proficient in the mechanics of communication and experienced in the basic communication genres common to the profession. We argue, however, that this is not enough: students must also be prepared for the inventive, in-the-moment nature of real project communication. Choosing the right moment and manner for inventive discourse is the essence of kairos, a long-standing concept in the field of rhetoric. We find similarities between the concept of kairos and the role of communication in agile software development methods. We argue for the need to address kairos in software engineering education. We present an approach, based on the concept of cognitive apprenticeship, that we have used in a team software project course with successful results. Finally, we pose two important challenges: how to evaluate kairotic awareness across a student's academic career and beyond, and how to make software engineering instructors feel comfortable covering communication topics.

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Section: Resultsmentioning

confidence: 99%

Section: Addressing Communication In a Team Software Project Coursementioning

confidence: 99%

Section: A Cognitive Apprenticeship Approachmentioning

confidence: 99%

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The Case for Kairos: The Importance of Moment and Manner in Software Engineering Communication

Kumar¹,

Wallace²

2019

Proceedings of the Annual Hawaii International Conference on System Sciences

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“…Earlier we have introduced the notion of a communication pattern language, both as a tool to study project communication and as a means of representing repeatable communication practices [8,9]. Our motivation has been driven by pedagogical concerns: we seek to expose the complexities of project communication to budding software engineers, and to equip them the means to think analytically about their communication choices.…”

Section: Communication Patternsmentioning

confidence: 99%

“…Our study samples include a student software development project, with regular face-to-face interactions with a client/mentor, and a globally distributed open source development project that primarily communicates via email. We apply our notion of communication patterns [8,9] to characterize mentoring activities, employing Buell's mentoring models [6] as a guide.…”

Section: Introductionmentioning

confidence: 99%

Communication strategies for mentoring in software development projects

Kumar

Wallace

2014

Proceedings of the 7th International Workshop on Cooperative and Human Aspects of Software Engineering

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As with professionals in all engineering disciplines, software developers new to a project must be given the implicit and explicit knowledge they need to be productive, in an effective and appropriate way, due to fluid team dynamics, geographical distribution, and other factors. As part of a broader study of communication in software development, we focus here on communication strategies for mentoring. We explore some examples of mentoring-oriented communication, in an educational setting and in an open-source consortium of academics and professionals. We plan to draw out recurring patterns of communication between mentors and protégés.

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How Artifacts Support and Impede Requirements Communication

Liskin

2015

Requirements Engineering: Foundation for Software Quality

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A tale of two projects: A pattern based comparison of communication strategies in student software development

Cited by 7 publications

References 1 publication

The Case for Kairos: The Importance of Moment and Manner in Software Engineering Communication

The Case for Kairos: The Importance of Moment and Manner in Software Engineering Communication

Communication strategies for mentoring in software development projects

How Artifacts Support and Impede Requirements Communication

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