Abstract:International tourists to Japan, or "inbound tourists," have attracted considerable attention in the Japanese tourism sector. In particular, tourists from the Asian region, China in particular, are recognized increasingly as important target groups. To accommodate the demands of foreign tourists, the tourism industry must investigate the satisfaction and preferences of, as well as challenges encountered by both tourists and gastronomy sectors. By comparing the responses of tourists with those in the service sector, this study identified future tasks for inbound tourism. This study focused on tourists from Hong Kong and Taiwan.In a parallel questionnaire, employees of restaurants for international tourists in Kanazawa were interviewed. As second phase, results of the survey on tourists from Hong Kong and Taiwan were compared with results from other non-Asian tourists. A significant difference was observed for "communication between staff (language barrier)" among the two groups. In addition, "Wi-Fi Internet access" became clear that a degree of satisfaction is the lowest of all the survey items regardless of nationality.