A Taxonomy of Idea Management Tools for Supporting Front-End Innovation

Abstract

Idea management is a crucial pillar of corporate management. Organizations may save research expenses, influence future development, and maintain distinctive competency by controlling front-end ideas. To date, several idea management tools have been developed. However, it is unknown to what extent they support the idea management process. Therefore, this scoping review aims to understand the classification of idea management tools and their effectiveness through an overview of the academic literature. Electronic databases (Scopus, ACM Digital Library, Web of Science Core Index, Elsevier ScienceDirect, and SpringerLink) were searched, and a total of 38 journal papers (n = 38) from 2010 to 2020 were retrieved. We identified 30 different types of idea management tools categorized as digital tools (n = 21), guidelines (n = 5), and frameworks (n = 4), and these tools have been utilized by software designers, hardware designers, and stakeholders. The identified tools may support various stages of idea management, such as capturing, generating, implementing, monitoring, refinement, retrieving, selection, and sharing. However, most tools only support a single stage (either capture or generate), and they cannot track the life cycle of the ideas, which may lead to misunderstanding. Therefore, it is essential to develop tools for managing ideas that would allow end users, designers, and other stakeholders to minimize bias in selecting and prioritizing ideas.