A Taxonomy of Team-Assembly Systems

Abstract

The emergence of team-assembly technologies has brought with it new challenges in designing and implementing socio-technical systems. Our understanding of how systems shape the team-assembly processes is still limited. How do systems enable users to find teammates? How do users make decisions when using these systems? And what factors explain the characteristics of the teams assembled? Building on existing literature from CSCW, computer science, and management science, we propose a taxonomy to characterize how systems influence team assembly. This taxonomy argues that two dimensions determine how systems shape team assembly: (i) users? agency, to what extent the system enables its users to exercise their agency, and (ii) users? participation, how many users the system allows to participate in the team-formation process. The intersection of these two dimensions manifest four types of teams enabled by systems: self-assembled teams, staffed teams, optimized teams, and augmented teams. We characterize each one of these types of teams, considering their qualities, advantages, and challenges. To contextualize these types of teams, we map the current literature of team-assembly systems using a scoping literature review. Lastly, we discuss ways through which these two dimensions alter users' behavior, team diversity, and team composition. This paper provides theoretical implications and research questions for future systems that reconfigure the organization of people into teams.

Team assembly approach based in social modelling

“…Recently, several researchers have focused on studying team assembly problems and have offered solutions, taxonomies, or strategies to solve them depending on the context (Gómez-Zará et al, 2020;Alberola et al, 2016b;Agrawal et al, 2014). Traditionally, the teachers' or tutors' duty is to decide how many individual groups are needed and the maximum number of students within each formal group for collaboration purposes (Stephens and Roberts, 2017).…”

“…It is a critical challenge to decide who would be the most appropriate team members who could successfully work together to achieve the team goal (Gómez-Zará et al, 2020). In addition, choosing a good group assembly strategy in an educational context is an open research area (Alberola et al, 2016b;Cruz and Isotani, 2014).…”

“…According to Liu et al (2018), there is evidence on the relationship between the characteristics of students' social network and their learning outcomes. The social characteristics of the student should be used to group students according to criteria appropriate to the learning context (Gómez-Zará et al, 2020).…”