A technical note on periodic inventory model with controllable lead time under service level constraint

Jaggi, Chandra K.; Ali, Haider; Arneja, Neetu

doi:10.1285/i20705948v9n1p83

2016

DOI: 10.1285/i20705948v9n1p83

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A technical note on periodic inventory model with controllable lead time under service level constraint

Chandra K. Jaggi¹,

Haider Ali²,

Neetu Arneja³

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Inventory model optimization revisited: Understanding service inventories to improve performance

et al. 2018

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Services are becoming increasingly important in the modern economy for both service and manufacturing rms; however, the inventory literature is focused mainly on physical goods and, thus, only few studies have considered services in optimization. Further to that, the traditional service management literature relies on an extremely narrow de nition of inventory that excludes services because they are perishable. Thus, there is a lack of research on possible links between inventory optimization and service management. However, according to a new service inventory approach, business components such as tasks or information, as di erent from physical goods, can be performed and stored in anticipation of service demand as a form of service inventory, that is, inventorying by anticipation rather than delaying the service. This paper aims to contribute to this lack of research by proposing a service inventory optimization model that integrates a service orientation to optimize tasks and information to be performed in advance. In contrast with the traditional inventory models where the objective is to optimize physical items, in this approach, physical products (whenever included) constitute only mechanisms for service provision. This service inventory model contributes to the optimization of the quantity of tasks or information to be anticipated and, thus, provides customers with a number of bene ts.

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Inventory model optimization revisited: Understanding service inventories to improve performance

et al. 2018

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A technical note on periodic inventory model with controllable lead time under service level constraint

Cited by 1 publication

References 0 publications

Inventory model optimization revisited: Understanding service inventories to improve performance

Inventory model optimization revisited: Understanding service inventories to improve performance

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