A Technology Survey on IoT Applications Serving Umrah and Hajj

Abstract

Emerging technologies provide a highly compatible platform for analyzing substantial data volumes relating to crowd management. These technologies are not only effective in providing remedial solutions but they are also cutting-edge, saving both time and money, and user-friendly. About twenty percent of the world’s Muslims are granted the ability to take part in religious observances on an annual basis. An in-depth analysis of the technologies and applications used in the Hajj and Umrah systems is required given the importance of utilizing and adapting technology to assist pilgrims performing the Hajj and Umrah. Both of these pilgrimages are considered acts of worship by Muslims. As a result, the services provided during Umrah and Hajj will be significantly enhanced if the numerous technological advancements that are evaluated in this paper are implemented. The majority of previous research is shown to revolve around artificial intelligence and embedded Internet of Things technologies in the paper, highlighting a gap in the research that should be filled by investigating the necessity of discussing and introducing immersive technologies. During the annual pilgrimage to Makkah, Saudi Arabia, several different technologies are utilized with the goal of enhancing the quality of services provided to pilgrims performing the Umrah and Hajj. This paper provides an analysis of these technologies. The findings of this paper point to new research directions as well as a more realistic and practical approach to improving services during Umrah and Hajj.

Manajemen Haji Dan Umrah Dalam Pemetaan Bibliometrik

“…Aplikasi teknologi, sistem informasi, dan penggunaan teknologi dalam bidang tertentu (seperti keamanan atau pelayanan) menjadi fokus penelitian dalam cluster ini. 29 Keterlibatan komunitas juga dapat mengindikasikan bahwa teknologi digunakan untuk memfasilitasi interaksi dan partisipasi masyarakat dalam konteks manajemen haji dan umrah. 30 Cluster Biru Muda(6): Covid, Impact, Muslims, Pandemic, Umrah Management Corak utama dalam Cluster 6 mencerminkan hubungan langsung antara pandemi COVID-19 dan manajemen haji dan umrah.…”

Effectiveness of Establishing Seasonal Medical Centers Designated to Meet the Health Needs of Pilgrims and Umrah Performers (Prince Sultan Armed Forces Hospital Initiative in Medina as a Model)

“…The Ministry cooperates with other entities to ensure coordination of efforts and achieve the highest levels of health care for pilgrims and Umrah pilgrims during the Hajj and Umrah periods. (Binsawad, & Albahar, 2022).…”

Investigating the impact of service leaders’ competencies, organisational service orientation, network capabilities, and perceived service quality on Umrah travel agencies’ performance

“…Moreover, most of these studies have discussed the Umrah industry through the lens of the health system (such as done by Al-Tawfiq et al (2022a, 2022b and Badur et al (2022)) or through customers' perspective [such as done by Alhothali et al (2021Alhothali et al ( , 2022]. Finally, the Umrah literature has focused more on the utilisation of software for crowd management [for instance, as done by Alharbey et al (2022) and Binsawad and Albahar (2022)]. Hence, a limited number of studies exist examining the Umrah industry from the supply side perspective specific to the travel agencies' perspective, such as understanding the factors affecting their organisational performance.…”