“…These behaviors aim to (a) represent one's work unit in a positive way to external entities in order to gain further resources and/or protect the unit from undue and adverse pressures (referred to as ambassadorial behaviors), (b) scan actively for resources and expertise embedded in external entities (referred to as scanning activities), and (c) manage interdependencies across work teams, such as informing others of the work unit's task progress (referred to as task coordination activities). Later research supports that engaging in these behaviors significantly affects the performance of the focal working unit, the organization, and other interdependent entities (for related discussions of boundary-spanning behaviors and outcomes, see Cross et al, 2000;Faraj & Yan, 2009;Marrone, 2010;Marrone et al, 2018;Somech & Khalaili, 2014). For example, ambassadorial behaviors can elevate the unit's ability to secure needed resources to achieve organizational objectives (Ancona & Caldwell, 1992;Benoliel & Somech, 2015;Druskat & Wheeler, 2004), and scanning behaviors can result in greater organizational learning and innovation (Lorenzoni & Lipparini, 1999;Mors, 2010).…”