A theory and measurement of meeting satisfaction

Briggs, Robert O.; Vreede, Gert Jan de; Reinig, Bruce A.

doi:10.1109/hicss.2003.1173677

Cited by 48 publications

(69 citation statements)

References 20 publications

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“…Kamaruddin et al [19] reported that many issues affect communication models, such as communication tools, communication of requirements and communication about product quality. Brigss et al [45] concluded that satisfaction with meetings is an important measure of the effectiveness of collaboration technologies. They argued that this satisfaction can be influenced by the procedures and tools used in meetings.…”

Section: Measures On Team Perceptionmentioning

confidence: 99%

“…Following the visión proposed by Brigss et al [45], it is important to focus on those mechanisms used by teams to communicate: how the development process is run and how feedback is received, as well as the effectiveness of each mechanism. In this research, this dimensión analyzed these factors: measures of communication mechanism satisfaction, communication mechanism rate of use; and communication mechanism usefulness were collected from serum teams.…”

Section: Measures On Team Perceptionmentioning

confidence: 99%

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An exploratory study in communication in Agile Global Software Development

Yagüe

Garbajosa

Díaz

et al. 2016

Computer Standards & Interfaces

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Keywords:Global Distributed Software Development Agüe Exploratory research Tools and technologies Infrastructure Global software development (GSD) is gaining ever more relevance. Although communication is key in the exchange of information between team members, multi-site software development has introduced additional obstacles (different time-zones and cultures, IT infrastructure, etc.) and delays into the act of communication, which is already problematic. Communication is even more critical in the case of Agile Global Software Development (AGSD) in which communication plays a primary role. This paper reports an exploratory study of the effects of tools supporting communication in AGSD. More precisely, this paper analyses the perception of team members about communication infrastructures in AGSD. The research question to which this study responds concerns how development teams perceive the communication infrastructure while developing products using agile methodologies. Most previous studies have dealt with communication support from a highly technological media tool perspective. In this research work, instead, observations were obtained from three perspectives: communication among team members, communication of the status of the development process, and communication of the status of the progress of the product under development. It has been possible to show that team members perceive advantages to using media tools that make them feel in practice that teams are co-located, such as smartboards supported by effident video-tools, and combining media tools with centralized repository tools, with information from the process development and product characteristics, that allow distributed teams to effectively share information about the status of the project/process/product during the development process in order to overeóme some of the still existing problems in communication in AGSD.

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Section: Measures On Team Perceptionmentioning

confidence: 99%

Section: Measures On Team Perceptionmentioning

confidence: 99%

An exploratory study in communication in Agile Global Software Development

Yagüe

Garbajosa

Díaz

et al. 2016

Computer Standards & Interfaces

View full text Add to dashboard Cite

show abstract

“…We define this construct as an effective response with respect to the attainment of goals [4]. In order to judge the participants' satisfaction with the process and its outcomes, the General Meeting Assessment Survey questionnaire [4] was used.…”

Section: User Satisfactionmentioning

confidence: 99%

“…After each workshop, participants were asked to fill out a brief questionnaire that captured information about meeting satisfaction. This instrument is based on [4].…”

Section: Research Approachmentioning

confidence: 99%

“…In order to judge the participants' satisfaction with the process and its outcomes, the General Meeting Assessment Survey questionnaire [4] was used. For details regarding the theoretical underpinning and validation of this instrument, see [3] This tool uses 7-point Likert scale questions, ranging from strongly disagree to strongly agree.…”

Section: User Satisfactionmentioning

confidence: 99%

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Collaboration Engineering For Incident Response Planning: Process Development and Validation

Kamal

Davis

Nabukenya

et al. 2007

2007 40th Annual Hawaii International Conference on System Sciences (HICSS'07)

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Are you satisfied yet? Shared leadership, individual trust, autonomy, and satisfaction in virtual teams

Robert

You

2017

Asso for Info Science & Tech

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Despite the benefits associated with virtual teams, many people on these teams are unsatisfied with their experience. The goal of this study was to determine how to better facilitate satisfaction through shared leadership, individual trust, and autonomy. Specifically, in this study we sought a better understanding of the effects of shared leadership, team members’ trust, and autonomy on satisfaction. We conducted a study with 163 individuals in 44 virtual teams. The results indicate that shared leadership facilitates satisfaction in virtual teams both directly and indirectly through the promotion of trust. Shared leadership moderated the relationships of individual trust and individual autonomy with satisfaction. Team‐level satisfaction was a strong predictor of virtual team performance. We discuss these findings and the implications for theory and design.

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A theory and measurement of meeting satisfaction

Cited by 48 publications

References 20 publications

An exploratory study in communication in Agile Global Software Development

An exploratory study in communication in Agile Global Software Development

Collaboration Engineering For Incident Response Planning: Process Development and Validation

Are you satisfied yet? Shared leadership, individual trust, autonomy, and satisfaction in virtual teams

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