This chapter has three purposes: to illuminate the ways in which people discover, shape, or create information as part of their lives and work; to consider how the resources and rules of people's situations facilitate or limit discovery of information; and to introduce the idea of a sociotechnical systems design science that is founded in part on understanding the discovery of information in context. In addressing these purposes the chapter focuses on both theoretical and research works in information studies and related fields that shed light on information as something that is embedded in the fabric of people's lives and work. Thus, the discovery of information view presented here characterizes information as being constructed through involvement in life's activities, problems, tasks, and social and technological structures, as opposed to being independent and context free. Given this process view, discovering information entails engagement, reflection, learning, and action-all the behaviors that research subjects often speak of as making sense-above and beyond the traditional focus of the information studies field: seeking without consideration of connections across time.The chapter, thus, offers a reconceptualization and refocusing of the work of information studies fi-om wondering why people use or do not 229 230 Annual Review of information Science and Technology use information institutions, systems, or sources toward considering what information is to people, how stuff ends up becoming information, and how information so discovered influences further action. The idea is that through such an understanding in context, a foundation will be set for designing collections (content and contexts), organizational schemes (representations and classifications), retrieval mechanisms, and displays that fit the problems and tasks of life and work. The hope is that this idea of fit might lead to the creation of systems that, through their flexibility, accommodate people at various stages in their discovery of information.This view examines, in a positive way, such questions as why people do not use information systems when, in the eyes of information professionals, these systems are what people should be using. The aim is to develop an understanding of the difference between what information professionals label as information-the representations of objects or objects themselves that are contained in, for example, databases and libraries-and what becomes information as people move through life and interact socially as they discover what they need to know to function. Another way of labeling this distinction is with the anthropologist's emic-the perspective of the outsider-and etic-the perspective of the insider (Sandstrom & Sandstrom, 1995). This distinction is made to highlight similarity and difference in order to inform design.Given the constraints of space and limits on number of references, there was no attempt to be exhaustive in selecting the literature employed here to elucidate the view of discovering informatio...