A Theory of Task/Technology Fit and Group Support Systems Effectiveness

Zigurs, Ilze; Buckland, Bonnie K.

doi:10.2307/249668

Cited by 703 publications

(555 citation statements)

References 66 publications

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“…The task for all teams was to design a system; it was intended to be fuzzy [2], complex and require extensive discussion and negotiation among team members, having multiple possible outcomes and no single correct answer [33]. Team members were asked to develop a high-level design of a support system for the Olympic Games.…”

Section: Task Deliverablesmentioning

confidence: 99%

Process and technology challenges in swift-starting virtual teams

Munkvold

Zigurs

2007

Information & Management

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Virtual teams often face tight schedules and a need to start quickly and perform instantly. The goal of our study was to enhance understanding of the challenges faced by such teams. We used time-interaction-performance theory as the framework for following the processes and functions within virtual teams working on a systems development task. Our study provided a detailed examination of the group process, applied to virtual teams working under time pressure. The challenges faced by virtual teams in such settings showed that teams must work to enhance their effectiveness in multiple dimensions. #

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Section: Task Deliverablesmentioning

confidence: 99%

Process and technology challenges in swift-starting virtual teams

Munkvold

Zigurs

2007

Information & Management

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“…From a heuristic perspective, it is helpful to come to some kind of categorisation based on this function or purpose. For that, we focused on literature from three different debates about support technology: GSS (Dennis et al 2002;Zigurs andBuckland 1998), geocollaboration (MacEachren andBrewer 2004) and PSS (Geertman and Stillwell 2009). We hereby aim to develop a synthesis of a set of more or less generic planning tasks, not to develop an extensive or very detailed description of planning tasks.…”

Section: Conceptual Framework: Task-technology Fitmentioning

confidence: 99%

Planning Support Systems and Task-Technology Fit: a Comparative Case Study

Pelzer

Arciniegas²,

Geertman

et al. 2015

Appl. Spatial Analysis

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Studies in the Planning Support Systems (PSS) debate are increasingly paying attention to the support function of PSS. This involves among other things studying the usefulness of PSS to practitioners. This paper adds another dimension to this evolving debate by arguing that planning tasks should receive more attention. Although planning tasks are central in several PSS definitions, they have hardly received explicit attention in empirical studies. In an aim to fill this void we conducted an empirical study based on the perspective of tasktechnology fit. The latter consists of a combination ('fit') of analytical and communicative support capabilities ('technologies'), and three types of planning tasks: exploration, selection and negotiation. Next, we selected four case studies in the Netherlands, in which the same PSS was applied, which consists of a combination of the CommunityViz software and a touch-enabled MapTable. The cases differed in the planning tasks that were central during the workshop, resulting in different kinds of usefulness attributed to the PSS. For instance, in one case with a selection task the communicative support capabilities contributed to the transparency of the process, whereas in another the analytic support capabilities of the PSS improved the task of negotiation because of the iterative feedback it provided. The paper concludes with the observation that the concept of task-technology fit has potential be applied in different contexts and with different types of PSS.

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“…Contingent models have, for example, been applied in vague and ambiguous situations, where the information available could be interpreted in many ways depending on perspective (Galegher & Kraut, 1994). Contingency factors have included leadership style (Hersey & Blanchard, 1969, 1981, communication support, process structuring and information processing (Zigurs & Buckland, 1998;Zigurs, Buckland, Connolly, & Wilson, 1999), as well as task complexity and whether the technology is appropriate for the task ( Van de Ven & Drazin, 1985).…”

Section: Creativity and Innovationmentioning

confidence: 99%

Innovative Project Idea Maturation: An Important Part of Governance

Pries‐Heje

Nielsen

2011

Governance and Sustainability in Information Systems. Managing the Transfer and Diffusion of IT

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Part 1: GovernanceInternational audienceProject Governance includes the elicitation of ideas for projects, choosing the best ideas, initiating projects, assigning resources, and nurturing the projects to success. In the third largest bank in Denmark – Jyske Bank – IT project managers often became uncertain when they were assigned new projects; their descriptions were either to vague or broad or sometimes even both. There was a need for better project scoping and improved idea descriptions. In this paper we describe how we committed ourselves to solve this problem. Based on a literature study on innovation and using an existing creative space (room) called the "land of opportunity", we used a design science approach to formulate a new idea maturation concept. Here two years later, we have developed and evaluated our concept on several project ideas. The uncertain project managers are now very enthusiastic; they really feel that they have a much clearer scope and idea description as well as an early prototype of the idea. After four design iterations, the concept stabilized. In this paper we present the idea maturation concept and the organizational design science research process we have used

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A Theory of Task/Technology Fit and Group Support Systems Effectiveness

Cited by 703 publications

References 66 publications

Process and technology challenges in swift-starting virtual teams

Process and technology challenges in swift-starting virtual teams

Planning Support Systems and Task-Technology Fit: a Comparative Case Study

Innovative Project Idea Maturation: An Important Part of Governance

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