A Three Dimensional Assessment of U.S. County e-Government

Abstract

The research determines the status of counties’ e-government in three dimensions and the factors influencing their success, based on a combination of a county e-government survey and a content analysis of their websites. Despite the technological growth among county governments, the existing studies have little information dealing specifically with local county governments’ use of e-government technology. This research synthesizes the various existing models of e-government to develop a conceptual framework of three distinct e-government dimensions—e-information, e-transaction, and e-participation. The dimension of e-information refers to the provision of relevant and sufficient information through effective communication, thus leading to an informed citizenry; e-transaction involves efficient and effective transactions that result from an integrated citizenry; and e-participation refers to the promotion of an electronic democracy that involves a participatory citizenry. The study produces some significant findings and provides directions for future research in county e-government.

Determinants of Internet-enabled Transparency at the Local Level

“…There are 1055 counties in the Midwest region of the United States and 239 of those counties (22.65 percent) had no organizational Web site. This number was similar to that reported in Manoharan (2013b;23.5 percent), but lower than that reported by Harder and Jordan (2013;53.33 percent), and higher than that reported by Bernick et al (2014;9 percent). To control for the a priori effect of having no Web site, the analysis included only the 816 counties that had a Web site.…”

“…Educational attainment of the population was found to have a positive relationship with governmental transparency at the local level (Harder and Jordan 2013;Huang 2007;Manoharan 2013aManoharan , 2013b. Therefore:…”

What Are the Motivation of Taxpayers in Using E-Filling Information Systems?

“…According to Santhanamery & Ramayah (2012) and Veeramootoo, Nunkoo, & Dwivedi (2018), e-filing is a filling and reporting ser vice of taxpayers' annual tax return electron ically to the General Directorate of Taxation by using the internet communication con nection. According to Manoharan (2013) and Roman (2015), someone's perception is influ enced by several factors are past experience, desire, and peers' experience. Someone's past experience can influence his perception as usually the person will draw a conclusion based on his experience that he predicts what will happen will be just like what he has seen and he has felt before.…”

Improving Democracy Resilience by Contexts: Digitalization and Participation in Indonesia

“…Many scholars mentioned that local governments in the United States have led to the implementation of e-government [6]. Many scholars have also developed the concept of egovernment growth in local government, from providing one-way information to two-way interactions [7]. A survey conducted by Norris and Reddick (2013) shows that more than 90 percent of local governments in the United States provide important information online, in addition to online transaction services [8].…”

“…A survey conducted by Norris and Reddick (2013) shows that more than 90 percent of local governments in the United States provide important information online, in addition to online transaction services [8]. Manoharan (2013) found that more than 75 percent of counties in the US had developed official Web sites, and the others were developing [7].…”