A Three-Dimensional Conceptual Model of Corporate Performance

Abstract

JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide range of content in a trusted digital archive. We use information technology and tools to increase productivity and facilitate new forms of scholarship. For more information about JSTOR, please contact support@jstor.org.. Academy of Management is collaborating with JSTOR to digitize, preserve and extend access to The Academy of Management Review.Offered here is a conceptual model that comprehensively describes essential aspects of corporate social performance. The three aspects of the model address major questions of concern to academics and managers alike: (1) What is included in corporate social responsibility? (2) What are the social issues the organization must address? and (3) What is the organization's philosophy or mode of social responsiveness?

The Effect of Corporate Social Responsibility (CSR) Activities on Consumers Purchase Intention in China: Mediating Role of Consumer Support for Responsible Business

“…In literature the concept of CSR has been referred to firm's decisions and actions taken beyond the firm's direct economic or technical interest (Davis, 1960;Carroll, 1979). It has also been considered as managerial obligations to take action to protect and improve both the welfare of society as a whole and the interest of the organization.…”

Corporate Social Responsibility Disclosure and Employee Commitment: Evidence from Libya

“…In recent years, employee commitment is one of the most studied indicators of the strategies value of CSR. According to Jaworski and Kohli (1993, p 60) defined (as cited in (Rettab et al 2009)) employee commitment " [T]he extent to which a business unit's employees are fond of the organisation, and see their future tried to that of the organisation, and are willing to make personal sacrifices for the business unit" Carroll (1979) notices that CSR and community contributions and reflects the way in which the firm interacts with the physical environment and its ethical stance towards consumers and other external stakeholders. External CSR on internal and external information sources including the media and their personal experience within the company may be expected to base their employee opinions about these activities.…”

A Stakeholder’s Perspective on Human Resource Management

“…Stakeholder theorists propose different categories of stakeholders. These can be distinguished into voluntary and involuntary (Clarkson, 1995), primary or secondary (Carroll, 1979), strategic or moral (Goodpaster, 1991). These actors can be formally or informally involved in the company.…”