2017
DOI: 10.1287/opre.2016.1566
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A Two-Time-Scale Approach to Time-Varying Queues in Hospital Inpatient Flow Management

Abstract: We analyze a time-varying Mperi/Geo2timeScale/N queueing system. The arrival process is periodic Poisson. The service time of a customer has components in different time scales: length of stay (LOS) in days and departure time (hdis) in hours. This queueing system has been used to study patient flows from the emergency department (ED) to hospital inpatient wards. In that setting, the LOS of a patient is simply the number of days she spends in a ward, and her departure time hdis is the discharge hour on the day … Show more

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Cited by 48 publications
(35 citation statements)
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“…Thus, it is sufficient to focus on t ∈ [0, 1). Readers are referred to section 3 of Dai and Shi (2017) for the detailed formula of calculating the stationary distribution of X ( t ), as well as various steady‐state, time‐dependent performance, such as the mean queue length double-struckEfalse[Q(t)false]=double-struckE[Xfalse(tfalse)N]+, mean waiting time double-struckEfalse[W(t)false], and tail of waiting time double-struckPfalse(W(t)0.166667em>0.166667em60.166667emhoursfalse), t ∈ [0, 1).…”
Section: Analytical Methods For the Two Service Time Modelsmentioning
confidence: 99%
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“…Thus, it is sufficient to focus on t ∈ [0, 1). Readers are referred to section 3 of Dai and Shi (2017) for the detailed formula of calculating the stationary distribution of X ( t ), as well as various steady‐state, time‐dependent performance, such as the mean queue length double-struckEfalse[Q(t)false]=double-struckE[Xfalse(tfalse)N]+, mean waiting time double-struckEfalse[W(t)false], and tail of waiting time double-struckPfalse(W(t)0.166667em>0.166667em60.166667emhoursfalse), t ∈ [0, 1).…”
Section: Analytical Methods For the Two Service Time Modelsmentioning
confidence: 99%
“…The single‐pool system needs the following input in addition to the service time component: bed capacity N , and rate function λ ( t ) for the non‐homogeneous Poisson arrival process. Based on the hospital data provided in Dai and Shi (2017), we test two experiment settings in section 2.2.2: (i) Assuming all hospital beds are pooled, we have N = 530, and the hourly pattern for λ ( t ) as illustrated in Figure 2a. The daily arrival rate, defined as Λ=01λfalse(tfalse)dt,equals 90.95 patients per day.…”
Section: Service Time Modelsmentioning
confidence: 99%
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“…Managing LOS in heart failure is an area that operations research and analytical tools can substantially help address. Truong (2018) surveys the healthcare operations management literature on inpatient management that has a clear prescriptive focus and relies on queueing theoretical tools to develop inpatient ward policies (eg, J. G. Dai & Shi, 2017) and discharge planning tools (eg, Chan, Dong, & Green, 2017) that affect a patient's LOS. The medical literature, on the other hand, focuses on factors driving the LOS and developing predictive‐analytics tools (Whellan et al, 2011; Tashtish, Al‐Kindi, Oliveira, & Robinson, 2017).…”
Section: Heart Failurementioning
confidence: 99%
“…Accurate estimation of flow rates can also help predicting other ED workflow variables, such as time-to-treatment and length-of-stay [14] when the ED is modeled as a queueing system. In [15], flow variables that mimic arrival and treatment rates are combined with machine learning to estimate time-to-treatment for each patient, and in [16], [17], a queueing theoretic version of that approach is used to estimate the length-of-stay for each patient. Approaches that model the ED as a queueing system are hindered by unexplained queue pre-emption and delays (see Section III).…”
Section: Introductionmentioning
confidence: 99%