A Welfare Benefits Outreach Project to Users of Community Mental Health Services

Frost-Gaskin, Mary; O'Kelly, Rory; Henderson, Claire; Pacitti, Richard

doi:10.1177/0020764003494003

Cited by 9 publications

(9 citation statements)

References 8 publications

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“… 18 People using community mental health services frequently under-claim and, for these people, benefits advice can result in additional payment. 19 …”

Section: Disadvantage and Discriminationmentioning

confidence: 99%

Mental health problems, benefits and tackling discrimination

2018

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SummaryPoverty is strongly associated with mental illness. Access to state benefits can be a lifeline for people with mental health problems in times of hardship and can assist them on their journey of recovery. However, benefit application processes can discriminate against those with mental illness and can result in individuals unjustly missing out on support. Clinical evidence from mental health professionals can ameliorate these challenges and ensure that people get access to financial help.Declaration of interestDr Billy Boland is on the advisory board of the Money and Mental Health Policy Institute.

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“… 18 People using community mental health services frequently under-claim and, for these people, benefits advice can result in additional payment. 19 …”

Section: Disadvantage and Discriminationmentioning

confidence: 99%

Mental health problems, benefits and tackling discrimination

2018

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“…Stroke survivors, for instance, might face mobility, communication, and cognition challenges, which make the procedure more arduous. This procedure is especially hard for those with debilitating mental health problems, triggering under-claiming (Frost-Gaskin et al, 2003). Financial hardship was accompanied by experiences of worry and stress, which had noticeable negative effects on participants' health conditions.…”

Section: Discussionmentioning

confidence: 99%

Non-visible disease, the hidden disruptive experiences of chronic illness in adversity

Querol

Clarke

Sattler

et al. 2020

International Journal of Qualitative Studies on Health and Well

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“…The general literature on welfare advice provides plenty of evidence that advice services can substantially increase the take-up of social security benefits and so deliver significant financial gains for clients (Adams et al, 2006). Low take-up of benefits has long been a problem for people with severe mental illness, with one study finding that only a third of a sample of service users were getting their correct entitlement and all of the other twothirds were under-claiming (Frost-Gaskin et al, 2003). Disruption, as well as low uptake of benefits, increased the risk of falling into debt.…”

Section: Evidence On Effectivenessmentioning

confidence: 99%

Remote Care for Caregivers of People With Psychosis: Mixed Methods Pilot Study

Romm¹,

Nilsen²,

Gjermundsen³

et al. 2020

JMIR Ment Health

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Background A reduced availability of resources has hampered the implementation of family work in psychosis. Web-based support programs have the potential to increase access to high-quality, standardized resources. This pilot study tested the Norwegian version of the Relatives Education and Coping Toolkit (REACT), a web-based United Kingdom National Health Service program in combination with phone-based support by trained family therapists. Objective We investigated how the program was perceived by its users and identified the facilitators and barriers to its clinical implementation. Methods Relatives of people with psychosis were offered access to REACT and to weekly family therapist support (with 1 of 2 trained family therapists) for 26 weeks. Level of distress and level of expressed emotion data were collected at baseline and after 26 weeks using the Family Questionnaire and the Relatives Stress Scale. Both family therapists and a subset of the relatives were interviewed about their experiences after completing the program. Results During the program, relatives (n=19) had a median of 8 (range 4-11) consultations with the family therapists. Postintervention, there was a significant reduction in stress and in expressed emotions in the relatives of people with psychosis. Interviews with the relatives (n=7) and the family therapists (n=2) indicated the following themes as important—the intervention turned knowledge into action; the intervention strengthened the feeling of being involved and taken seriously by the health services; and management support and the ability for self-referral were important, while lack of reimbursement and clinician resistance to technology were barriers to implementation. Conclusions The service was found to offer a valued clinical benefit; however, strategies that aim to engage clinicians and increase organizational support toward new technology need to be developed.

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A Welfare Benefits Outreach Project to Users of Community Mental Health Services

Cited by 9 publications

References 8 publications

Mental health problems, benefits and tackling discrimination

Mental health problems, benefits and tackling discrimination

Non-visible disease, the hidden disruptive experiences of chronic illness in adversity

Remote Care for Caregivers of People With Psychosis: Mixed Methods Pilot Study

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