Aboriginal Interpretation in Australian Wildlife Tourism

Zeppel, Heather; Muloin, Sue

doi:10.2167/joe0226.0

Cited by 7 publications

(5 citation statements)

References 5 publications

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“…Munro et al (2007) found that interpersonal interpretation was more effective in enhancing tourists' emotional experience. Similarly, Zeppel and Muloin (2008) found that verbal interpretation could enhance positive tourism experience, and they also suggested using indigenous people as tour guides, to further enhance tourists' emotional experience by telling stories based on their own personal place experience.…”

Section: Discussionmentioning

confidence: 97%

“…Technically, interpretation can be classified as non-personal and interpersonal media (Munro, Morrison-Saunders, & Hughes, 2007) or verbal and non-verbal interpretation (Zeppel & Muloin, 2008). According to Munro et al (2007), non-personal interpretation refers to one-way communication which involves tourists and non-personal devices such as printed material and computers, while interpersonal interpretation refers to two-way communication which involves a face-to-face interaction between tourists and a tour guide.…”

Section: Discussionmentioning

confidence: 99%

“…The on-site observation revealed that questioning tourists not only improved tourists' attentiveness to the interpretation, but also stimulated their involvement and enhanced their understanding of the site. However, the observed guides performed rather badly in expressing personal opinion which resulted in discounting the effectiveness of their storytelling interpretation, as personal experience and opinion help to enrich the stories told by tour guides (Zeppel & Muloin, 2008). These tour guides are local residents.…”

Section: Communication Competencementioning

confidence: 96%

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Testing a model of effective interpretation to boost the heritage tourism experience: a case study in Macao

2013

Journal of Sustainable Tourism

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While the impact of tour guides' interpretation on tourism experience is well acknowledged, little research has been conducted on the production of effective interpretation by tour guides. In this study, effective interpretation is defined as producing a positive outcome on tourists' knowledge and understanding of the visited heritage site, feelings and emotion, satisfaction and likelihood of visiting other relevant nearby heritage sites. Based on a literature review, a conceptual model of effective interpretation consisting of four propositions was formulated and examined by empirical on-site research in the World Cultural Heritage Site in Macau. The empirical findings support the four propositions and the applicability of the model for effective interpretation in Macao. The research was conducted in two phases: on-site guide evaluation and a linked tourist survey. The target market was mainland Chinese visitors. The results revealed the influence of four factors on effective interpretation, namely, heritage and tourist information knowledge, service attitude, communication competence and emotional intelligence. Special attention is given to the use of humor, provocation and emotional sensitivity. Future research should further investigate tourists' emotion management and the applicability of this model to other tour guides' heritage interpretation, at different types of site and in different regions.

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Section: Discussionmentioning

confidence: 97%

Section: Discussionmentioning

confidence: 99%

Section: Communication Competencementioning

confidence: 96%

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Testing a model of effective interpretation to boost the heritage tourism experience: a case study in Macao

2013

Journal of Sustainable Tourism

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“…Another characteristic of Indigenous tourism is that it is directly participated in and controlled by tribal people, with their culture as the essence of the attraction [14]. Zeppel [44] described Indigenous tourism as "tourism enterprises controlled by Indigenous people", including "culture-based attractions and other tourist-oriented facilities or services" (p. 60), and Indigenous tourism products as the attraction features including "Aboriginal people; Aboriginal spirituality or the dreaming; Aboriginal bushcraft skills; Aboriginal cultural practices; and Aboriginal artifacts" [45] (p. 124). Therefore, most Indigenous attractions display aboriginal culture, traditional customs and ceremonies, handicrafts, and activities with ethnic characteristics.…”

Section: Sustainable Tourism and Indigenous Tourismmentioning

confidence: 99%

“…Tourists could learn about local people's lifestyles and understand the differences and authenticities through contact with locals, another factor attracting tourists. Therefore, Indigenous tourism is based on the identification of aboriginal land and culture, the linkage of aboriginal culture, values, and traditions, focusing on the display of aboriginal culture and knowledge, sightseeing aboriginal heritage and history, and selling aboriginal handicrafts [7,10,14,44,45]. Indigenous tourism has received considerable attention and strategy from governments to improve backwardness and poverty in Indigenous areas.…”

Section: Sustainable Tourism and Indigenous Tourismmentioning

confidence: 99%

Integrating Locals’ Importance–Performance Perception of Community Resilience into Sustainable Indigenous Tourism Management

Chen,

Chook,

Nguyen

et al. 2024

Sustainability

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Community resilience and capacity building are key elements in sustainable Indigenous tourism (SIT) and local development, specifically as factors affecting locals’ participation in and communities’ resilience perceptions toward SIT. This study aimed to establish an evaluation framework for SIT in Taiwan based on the aspect of community resilience, using an importance–performance analysis (IPA). We quantitatively surveyed 506 local residents in two touristic townships inhabited by Indigenous tribes: Datong Township in Yilan County and Fengbin Township in Hualien County. Our empirical results reveal a significant gap between the perceived importance and performance of community resilience in SIT. Moreover, the following strategies were prioritized by respondents to enhance local capacity building for SIT: “assisting in building green landscape in the community”, “assisting in creating tribal landscape based on local traditional culture”, and “planning cultural activities based on local traditional knowledge”. Finally, participants who (1) had a higher educational level, (2) lived in the Datong Township, (3) had better attitudes toward job opportunities in sustainable tourism, and (4) had higher perceptions of community resilience were more likely to participate in SIT. Our outcomes synthesize the theoretical constructs and policy implications for community resilience in SIT management that benefit local Indigenous communities.

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Tourist Opinions on Animal Culling: A South Australian Example

Moskwa

2015

Aust. J. environ. educ.

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Environmental education is commonly used to satisfy the natural curiosity of tourists, increase conservation awareness and strengthen proconservation values. Yet it does not always address the more sensitive ecosystem management issues such as animal culling as it may be seen to upset the balance of the positive tourist experience. For this reason, this study compared acceptance and non-acceptance of animal culling from two angles: for tourists either provided or not provided with a brief passage of information regarding why animals may be culled; and tourists' opinions on the culling of native versus non-native animal species. Conducted in the Flinders Ranges of South Australia where conservation and tourism co-exist within a traditional pastoral setting, 789 self-administered questionnaires were analysed. Results highlighted the differences in tourists' acceptance levels for the culling of native and non-native species, as well as the possible influence of environmental information on these acceptance levels.

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Aboriginal Interpretation in Australian Wildlife Tourism

Cited by 7 publications

References 5 publications

Testing a model of effective interpretation to boost the heritage tourism experience: a case study in Macao

Testing a model of effective interpretation to boost the heritage tourism experience: a case study in Macao

Integrating Locals’ Importance–Performance Perception of Community Resilience into Sustainable Indigenous Tourism Management

Tourist Opinions on Animal Culling: A South Australian Example

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