The main characteristic of various emerging communication network paradigms in the dimensioning, control and deployment of future networks is the fact that they are human-centric, entailing closelyknit interactions between telematics and human activities. Considering the effect of user behavior, whose dynamics are difficult to model, new uncertainties are introduced in these systems, bringing about network resource management challenges. Within this context, this study seeks to review different decision-making computational methods in conditions of uncertainty for Internet of Things scenarios such as smart spaces, and industry 4.0, through a systematic literature review. According to our research results, a new paradigm for computationally capturing and modeling human behavior context must be developed with the purpose of improving resource management.