Academic advising via Facebook: Examining student help seeking

Amador, Paul V.; Amador, Julie M.

doi:10.1016/j.iheduc.2013.10.003

Cited by 60 publications

(39 citation statements)

References 13 publications

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Section: Introductionmentioning

confidence: 99%

“…Amador and Amador (2014) researched how Facebook could be used for academic advising, and found that some students also seem to want to use Facebook for this. Amador and Amador (2014) argued that students seem to wish to seek advice from teachers via Facebook, but not exclusively. Findings from the study suggested that students may wish to connect with teachers on Facebook to receive some advice related to their studies, but that it is not desirable for all advice to be given through this channel.…”

Section: Introductionmentioning

confidence: 99%

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An Investigation into Perceptions of Facebook-use in Higher Education

Ellefsen¹

2015

IJHE

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This paper reports the complete process for and findings resulting from an individual-led research project entitled An Investigation into Perceptions of Facebook-use in Higher Education. The aim of the research project was primarily to investigate current perceptions of using Facebook as a means for interaction between students and lecturers at university level. Findings are based on data collected from two sample populations (students and lecturers) using qualitative research methodology. Tentative findings suggest that students in particular find using Facebook for this purpose to be most appealing and would embrace such initiative in the future, whereas lecturers seem split in opinion on the matter, which is in line with previous research on social media use in higher education.Keywords: Social media, Facebook, Higher Education, Student-teacher interaction, Student experience IntroductionIn the current Web 2.0 era, social media (SM) has become immensely popular, especially among younger people, including the student demographic that tend to use SM on a regular and very frequent basis. Facebook is today by far the most widely used SM application among not only people of all ages, but more specifically among students who seem to prefer Facebook over competing platforms as their primary social media, although they rarely remain entirely "Facebook-exclusive" as they also often use other SM platforms (McDermott 2014;Selwyn 2009). Recent statistics detail that Facebook had close to 1.5BN active users in March 2015 (Statista 2015), and research has previously reported that as much as 95% of students have Facebook accounts and use these actively.Given the current status of social media, it is conceivable that universities, or teachers/lecturers at universities would contemplate using social media to communicate or engage with students somehow, especially since it has also been argued that a significant portion of university staff also use Facebook quite regularly and as such are not necessarily foreign to SM platforms. It has however been argued that even though a large number of university staff also use Facebook regularly, students are generally more positive than staff to the idea of using Facebook within a higher education context (Robyler, McDaniel, Webb, Herman and Witty, 2010), but that teachers are becoming increasingly more aware of social media and its inherent possibilities for various applications. Selwyn (2012) argued regarding use of social media in higher education that "… growing numbers of educationalists are beginning to consider the possible significance and likely implications of social media for education practice and provision-especially in terms of higher education." (Selwyn, 2012, p. 2).In light of the fact that social media is indeed something which is most often used for personal activity rather than academic/professional activity by both students and staff at universities, it seems worthwhile to investigate social media use in this context if it is used for other purposes than perso...

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Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

An Investigation into Perceptions of Facebook-use in Higher Education

Ellefsen¹

2015

IJHE

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“…Kablian et al, (2010) indicated that there would need to be a more formal format added to the dialogues taking place on Facebook, helping create more concrete goals in order to help achieve student outcome goals. Amador and Amador (2014) confirmed these findings, and mentioned that even though students liked using Facebook because it provided access to advisors without the need to schedule an appointment, students were interested in using mechanisms beyond Facebook for academic support. Even among digital natives, such as millennial leaners, there is an uncomfortability using informal learning tools such as Facebook to gain academic skills (Manca, & Ranieri, 2013).…”

Section: International Student Support Servicesmentioning

confidence: 63%

“…Differences emerged across institutions with regards to the types of services offered, such as formal services and informal ones. Amador and Amador (2014) conducted a study with student using Facebook for writing support, and determined that while students like it, students preferred using other resources for English language guidance. Manca and Ranieri (2013) further noted that even among digital natives, such as millennial leaners, there is an uncomfortability using informal learning tools such as Facebook for writing support.…”

Section: Writing Center Resourcesmentioning

confidence: 99%

Student support in a virtual space : a phenomenological approach to understanding student success

Bass¹

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“…Some colleges are using social media, such as Facebook, to improve advising. 9 Various Internetbased automatic advising systems have also been used. 10,11 The effectiveness of social media is not certain.…”

Section: Introductionmentioning

confidence: 99%

Evaluation of a Dual First-year Student Advising Program

Everett¹,

Perez-Colon²

2015 ASEE Annual Conference and Exposition Proceedings

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has worked in four distinct areas: waste management operations research, contaminated site assessment and remediation, education innovation, and sustainable engineering. He has employed a wide variety of techniques, including computer modeling, laboratory experiments, field testing, and surveys. His current research focuses on energy conservation, alternative energy generation, engineering learning communities, and hybrid courses (courses with classroom and on-line aspects). Ms. Maria Perez-Colon, Rowan UniversityMaria Perez-Colon is a program advisor in the Henry M. Rowan College of Engineering at Rowan University, NJ. She received her M.A. degree in Higher Education Administration from Rowan University, and B.A. in English from Rutgers University. Her master thesis focused on the effects of Engineers Without Borders service projects on the global-mindedness of student participants.

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Academic advising via Facebook: Examining student help seeking

Cited by 60 publications

References 13 publications

An Investigation into Perceptions of Facebook-use in Higher Education

An Investigation into Perceptions of Facebook-use in Higher Education

Student support in a virtual space : a phenomenological approach to understanding student success

Evaluation of a Dual First-year Student Advising Program

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