Academic library services extension during the COVID-19 pandemic: considerations in higher education institutions in the Gauteng Province, South Africa

Dube, Tinyiko Vivian; Jacobs, Lorette

doi:10.1108/lm-04-2022-0039

Cited by 23 publications

(15 citation statements)

References 24 publications

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“…It is a complicated topic that spans all disciplines. Libraries should take an active role in marketing information resources and services to the user population (Dube and Jacobs, 2022). Marketing's ultimate goal is to offer the appropriate information to the right user at the right moment (Das and Karn, 2008).…”

Section: Discussionmentioning

confidence: 99%

The current research landscape in digital marketing scientific literature in libraries: exploration through performance and science mapping

Wani

2023

DLP

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Purpose This study aims to analyse and understand the current state of research in the field of digital marketing in “library and information science”. Design/methodology/approach This study used a “bibliometric research design.” A lexical title search was used to obtain the required data set for executing this study, and a comprehensive “indexing and abstracting” database, Web of Science, was used as a data harvesting source. Louvain’s clustering algorithm was used for network metrics. Findings The findings revealed that research productivity and impact have grown considerably over time, indicating significant attention towards digital marketing research in library and information science (LIS). Moreover, the results showed that the overall author collaboration patterns were weak, hence creating room for development in the author’s collaboration patterns. Practical implications The current study could be very beneficial in providing a comprehensive and up-to-date overview of the “digital marketing” research field scholarly output in LIS, which can be used by researchers, practitioners and policymakers to guide their work and make informed decisions. Originality/value The originality of this bibliometric study lies in its comprehensive and up-to-date analysis of the current state of research in the field of “digital marketing” in LIS. This study provides a unique and in-depth understanding of the key authors, venues and papers in the field, as well as the trends and patterns in the research.

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Section: Discussionmentioning

confidence: 99%

The current research landscape in digital marketing scientific literature in libraries: exploration through performance and science mapping

Wani

2023

DLP

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“…The economic crises caused by the measures to stop the pandemic may have a more significant and profound effect on education than the COVID-19 outbreak itself (Bedford et al ., 2020). With a three-month lockout after March 25 and, as a result, a 23% decrease in yearly income per unit (Dube and Jacobs, 2022), SANEM estimates that up to 41.90% of the students' families may fall below the poverty line [15]. The Alliance for Internet Affordability's data on Internet access demonstrate the affordability factor for each nation.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Even in countries where the Internet is available, millions of families can't afford it or can't get access to devices that connect to the Internet. As a result, their kids remain deprived of online education (Dube and Jacobs, 2022).…”

Section: Literature Reviewmentioning

confidence: 99%

The emergence of digital learning in higher education: a lesson from the COVID-19 pandemic

Masud

Hossain

Biswas

et al. 2023

IJILT

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PurposeThe coronavirus disease 2019 (COVID-19) has a significant influence on many aspects of life, including education. As a result, the education system in emerging nations such as Bangladesh needs a rapid transition from conventional to technology-based distance learning. This study looks at the current state of higher education and how well online courses that use technology work.Design/methodology/approachThis study used a structural equation model (SEM) to analyze the 392 student records taken from several universities in Bangladesh.FindingsThis research showed that students are more likely to use a digital higher education system if faculty are willing, students are eager and the economy is stable. Students who have had a bad experience with digital learning should know that a virtual evaluation system is needed. The willingness of students to use technology also plays a significant role in whether or not the students will take online classes. The research shows that combining traditional classroom and online learning is the best way to create a long-term learning system.Originality/valueThe model suggested in this study has a big effect, and Bangladesh policymakers should consider this model when planning a new kind of technology-based education.

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“…Depending on the library collection, a user can access a wide variety of media, including print and digital magazines, books, journals, images, music and video (Contributor, 2005; Thong et al , 2002). After the COVID-19 outbreak, the main issue discussed in the literature on digital libraries has been the use of technology to increase efficiency, automate more tasks and offer digital services (Singh, 2022; Dube and Jacobs, 2023).…”

Section: Introductionmentioning

confidence: 99%

User’s intention towards the use of digital libraries: a post COVID-19 scenario

Sujood,

Siddiqui,

Nafees

et al. 2023

DLP

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Purpose Following a crucial COVID-19 pandemic lockdown, the coronavirus has affected every academic institution, particularly libraries and information centres. To address this unprecedented scenario, libraries’ staff has decided to provide their services via digital access while staying close to the users. To predict users’ intention to use digital libraries after COVID-19, the authors combined the technology acceptance model (TAM), the theory of planned behaviour (TPB) and perceived risk. Design/methodology/approach Data were collected via a paper-based questionnaire using a convenient sampling method which was distributed at two major libraries; Maulana Azad Library, Aligarh Muslim University and Dr Zakir Husain Library, Jamia Millia Islamia in India. Findings Empirical findings suggested that all the proposed hypotheses were supported, and the integrated model had strong explanation power as the proposed model explained a 74.5% variance in users’ intention to use digital libraries after COVID-19. Research limitations/implications This study offers substantial information to librarians, digital libraries, universities, institutes and other stakeholders and sheds light on the potential for a developing nation to transition to an economy with a strong digital infrastructure. The scope of the study is constrained to the users in India only, hence, leading to the possibility that it may be challenging to generalize the findings. Originality/value According to the best of the authors’ knowledge, it is one of the few studies to predict users’ intentions for using digital libraries after COVID-19 by applying the integrated model of TPB and TAM in an emerging economy. It helped understand the users’ attitudes towards using the digital services and resources available at the respective libraries. It also contributed considerably to the argument that users have grown accustomed to harnessing digital libraries during the post-COVID-19 period.

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Academic library services extension during the COVID-19 pandemic: considerations in higher education institutions in the Gauteng Province, South Africa

Cited by 23 publications

References 24 publications

The current research landscape in digital marketing scientific literature in libraries: exploration through performance and science mapping

The current research landscape in digital marketing scientific literature in libraries: exploration through performance and science mapping

The emergence of digital learning in higher education: a lesson from the COVID-19 pandemic

User’s intention towards the use of digital libraries: a post COVID-19 scenario

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