Acceptance of mobile banking in Islamic banks: integration of DeLone and McLean IS model and unified theory of acceptance and use of technology

Mansour, Majeed Mustafa Othman

doi:10.1504/ijbex.2020.108552

Cited by 16 publications

(21 citation statements)

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“…The model assumes that the acceptance of new technology is predicted by PU, perceived ease of use (PEOU) forming attitude towards use (ATU). PU refers to the user's probability that using a particular technology will improve job performance (Chan et al ., 2022; Mansour, 2020). Ambong and Paulino (2020) define PEOU as the degree of simplicity with the use of new technology.…”

Section: Theoretical Reviewmentioning

confidence: 99%

Use of mobile phone technologies for accessing agricultural marketing information by grape smallholder farmers: a technological acceptance model (TAM) perspective

Nyagango

Sife

Kazungu

2023

TECHS

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PurposeFactors influencing the use of mobile phone technologies for agricultural market information access remain a mixed debate, and there are contradictive views among studies. This study examined factors influencing the use of mobile phone technologies for agricultural marketing information access. The study is anchored on the technological acceptance model (TAM).Design/methodology/approachA descriptive cross-sectional research design was adopted with a sample size of 400 grape smallholder farmers. A structured questionnaire and focus group discussions (FGDs) were used to gather data. Descriptive, ordinal logistic regression and thematic approaches were used in data analysis.FindingsThe study confirmed grape smallholder farmers generally considered mobile phone technologies as an appropriate communication channel to stay informed about agricultural marketing information. It was found that reliable electricity supply, relevance, timeliness, perceived ease of use (PEOU) and perceived usefulness (PU) of mobile phone technologies influenced the level of agricultural marketing information access.Research limitations/implicationsThis research is limited to a selected number of grape smallholder farmers in Dodoma, Tanzania, and leaves out those without mobile phones. Also, the study was cross-sectional in nature, so it may not be necessarily capable of consistently providing critical and consistent information about the same population over a series of times.Originality/valueThis study contributes to the body of knowledge by integrating the use of mobile phone technologies to access marketing information in informing policy and decision-making processes to promote grape marketing.

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Section: Theoretical Reviewmentioning

confidence: 99%

Use of mobile phone technologies for accessing agricultural marketing information by grape smallholder farmers: a technological acceptance model (TAM) perspective

Nyagango

Sife

Kazungu

2023

TECHS

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“…That is because UTAUT shows differences in individual willingness to adopt a technology based on problem analysis (Gupta & Arora, 2020;Tarhini et al, 2019). Among them are the adoption of mobile payments (Alkhowaiter, 2022;Gupta & Arora, 2020), mobile banking (Kholid, 2019;Mansour, 2020;Samsudeen et al, 2022), internet banking (Mohd Thas Thaker et al, 2022), online shopping applications (Tarhini et al, 2019), food delivery applications (Zhao & Bacao, 2020), and e-learning (Alghazi et al, 2021;Almaiah et al, 2019).…”

Section: Unified Theory Of Acceptance and Use Of Technology (Utaut)mentioning

confidence: 99%

“…The DeLone & McLean model is a modern theory for evaluating the success of information systems in terms of technology use (Abdelkareem, 2021;Sabeh et al, 2021). Some observers have applied this DeLone & McLean concept to various applications to prove its relevance, including the intention of adopting mobile banking and internet banking (Mansour, 2020;Purwati et al, 2021), online shopping apps (Ali et al, 2018;Tarhini et al, 2019), telecommunications providers (Adroni & Sitorus, 2017), e-learning (Sabeh et al, 2021), and academic app (Hudin et al, 2018).…”

Section: Introductionmentioning

confidence: 99%

Determinants of BSI mobile banking adoption intentions: DeLone & McLean and UTAUT Model integration with religiosity

Sholihah,

Antari,

Rochimawati

et al. 2023

Asian. J. Islam. Manag.

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Purpose − This research aims to identify influencing factors on BSI mobile banking adoption intention by integrating the UTAUT and DeLone & McLean models and the role of religiosity variables.Methodology − This research used primary data from 150 Bank Syariah Indonesia customers who used mobile banking. The analysis method applied SEM PLS to assess the relation among exogenous and endogenous variables using SmartPLS software.Findings − The findings show that from the factors identified, Service Quality, Information Quality, Performance Expectancy, Effort Expectancy, Social Influence, and Religiosity are critical variables in BSI mobile banking adoption intention. Because these six factors significantly impact the intention of BSI Mobile Banking adoption.Implications − Our work helps stakeholders strategize and policy to offer more innovative and flexible production technologies. So, the bank must pay more attention to things that support the increasing performance of mobile banking to increase customer intentions in adopting BSI mobile banking.Originality − This research provides a theoretical contribution in integrating the UTAUT and DeLone & McLean models, including the role of religiosity variables in assessing the adoption intention factors of BSI mobile banking in Indonesian society.

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“…Model kesuksesan sistem informasi Delone & McLean mengevaluasi penggunaan teknologi informasi dengan memeriksa pengaruh kualitas secara keseluruhan baik itu sistem, informasi dan kualitas layanan pada pengguna dan penggunaan aktual, yang akhirnya akan memengaruhi dampak kinerja (Aldholay et al, 2018). Menurut Delone & McLean (1992) terdapat tiga tingkatan yang digunakan untuk mengukur kesuksesan sistem informasi yaitu tingkat teknikal, tingkat semantik, dan tingkat efektivitas (Mansour, 2020).…”

Section: Pendahuluanunclassified

Analisis Faktor-Faktor yang Memengaruhi Minat Berperilaku dalam Penggunaan Sistem Informasi Akuntansi pada Kinerja Karyawan

Trisnayanti

Ariyanto

2022

E-Jurnal Akuntansi

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Measuring the success of information systems can be done using the Delone & McLean information system success model, but to measure technology acceptance can be done using the Technology Acceptance Model (TAM). The purpose of this study is to analyze the factors that influence behavioral interest in the use of Accounting Information Systems on employee performance. This research was conducted at BPR in Denpasar City, with the number of respondents 84 users of the Accounting Information System (AIS). Data collection using questionnaires and data analysis techniques used multiple linear regression with SmartPLS 3.0 tool. Based on the results of the analysis, it was found that perceived usefulness and perceived ease of use had a positive effect on behavioral interest in using AIS. Perceived usefulness and behavioral interest in using AIS have a positive effect on the performance of BPR employees in Denpasar City. Keywords: Behavioral Interests; Accounting Information System; Employee Performance; Perceived Usefulness; Perceived Ease of Use.

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Acceptance of mobile banking in Islamic banks: integration of DeLone and McLean IS model and unified theory of acceptance and use of technology

Cited by 16 publications

References 0 publications

Use of mobile phone technologies for accessing agricultural marketing information by grape smallholder farmers: a technological acceptance model (TAM) perspective

Use of mobile phone technologies for accessing agricultural marketing information by grape smallholder farmers: a technological acceptance model (TAM) perspective

Determinants of BSI mobile banking adoption intentions: DeLone & McLean and UTAUT Model integration with religiosity

Analisis Faktor-Faktor yang Memengaruhi Minat Berperilaku dalam Penggunaan Sistem Informasi Akuntansi pada Kinerja Karyawan

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